Walser Polar Mazda - Service Center
White Bear Lake, MN
868 Reviews of Walser Polar Mazda - Service Center
Customer service is good. Informative, fast service, and helpful and went beyond by allowing me to fax important documents. Informative, fast service, and helpful and went beyond by allowing me to fax important documents. More
I have been doing business with Walser Mazda for at least six years. I am very happy with my new car and the service is wonderful. six years. I am very happy with my new car and the service is wonderful. More
it was cool going there to buy a car, instead of offices lining the wall everything was out in the open, very relaxing, defiantly a different car buying experience lining the wall everything was out in the open, very relaxing, defiantly a different car buying experience More
I have confidence in the work that is done at Polar Mazda. It's worth it to pay dealership prices to get great service that I can trust. Mazda. It's worth it to pay dealership prices to get great service that I can trust. More
I think the service is good. What I’m not too happy about is the communication between the rep I was working with and me. I was told my car would be ready the following Monday du What I’m not too happy about is the communication between the rep I was working with and me. I was told my car would be ready the following Monday due to a part being ordered but in fact, it was done on Friday. I never got a phone call saying so (he said he called me twice) and so I could have picked up my vehicle that day. I was waiting to hear back on Monday and still never received a call. I ended up calling him back mid day on Monday. Was I ever going to get a call? I could have gone all week not having my car. Anyhow, it seems to me that there was certainly a lack of communication and responsibility on this. He did tell me there was something wrong with the phone’s which could be true but if so, get your phones fixed? Not a good experience overall about the communication. Good service as far as the car goes. More
Efficient and knowledgeable. Service managers very helpful The video inspection is a great tool in understanding what has to be done Service managers very helpful The video inspection is a great tool in understanding what has to be done More