Walser Polar Mazda - Service Center

Very friendly, courteous, clean surroundings, upfront explaining any issues that need attention, always searching for the best price or coupon to keep costs down a little, still have good conversation w explaining any issues that need attention, always searching for the best price or coupon to keep costs down a little, still have good conversation w salesperson when I'm out for maintenance More

The salesman said he would make it fun and he did! It’s a big decision! His willingness to go the extra mile and help me figure out all the new technology is priceless! Thanks, Ketrell It’s a big decision! His willingness to go the extra mile and help me figure out all the new technology is priceless! Thanks, Ketrell More

Tom and the others in service made sure our CX-5 stays in working condition. The popcorn always tastes good. working condition. The popcorn always tastes good. More

The dealership is good. They no longer give complimentary car washes that I was told I would get for lifetime of car. Mazda now charges for app service which is the only w They no longer give complimentary car washes that I was told I would get for lifetime of car. Mazda now charges for app service which is the only way to remote start car which is the only brand I know that doesn't offer that on the key for for free. Employees in service are great. More

Very friendly and helpful. This was not only my personal experience but while I was waiting for my car to be done I observed them treating everyone they dealt with the same way This was not only my personal experience but while I was waiting for my car to be done I observed them treating everyone they dealt with the same way. I was very impressed with the people and service and will definitely use them again for our Mazda. More

Everyone was very helpful and friendly. Will always recommend them to anyone needing a car. Will always recommend them to anyone needing a car. More

The service agent went above and beyond when I told him I had a scratch on the car. He sold me the paint and volunteered to paint it. I have had two coats of spray paint on it. I will be going again to ha had a scratch on the car. He sold me the paint and volunteered to paint it. I have had two coats of spray paint on it. I will be going again to have it finished. Such a nice man. Sharon Tocko More

Staff is pleasant, helpful in person and on phone. Efficient and good communication and clean waiting area.repairs done as promised. Efficient and good communication and clean waiting area.repairs done as promised. More

Service agents friendly and accommodating. Quick & accurate service. Price seems a little high. Clean facility. Quick & accurate service. Price seems a little high. Clean facility. More

Disappointed in recommendations to the point of being dangerous driving. I was told one day the front brakes were at 3mm and should be replaced and the rear brakes were measuring at 5 mm. I went in a few dangerous driving. I was told one day the front brakes were at 3mm and should be replaced and the rear brakes were measuring at 5 mm. I went in a few days later due to a knocking noise from rear passenger wheel and was told the measurements on rear brakes was 2mm. I took it to another shop and was told the fronts were measuring 4-5mm and the rear were at 2mm. If i had agreed to replace the front on the day it was recommended, i would have thought I was fine when in actuality i would have been driving around with dangerously worn rear brakes. This is just negligence. I have been taking my vehicle in for 5 years now and have very little trust in what they are telling me is accurate. Very disappointing. More