Walser Polar Mazda - Service Center

Service department professional and courteous quick device and good advice on recommending maintenance schedules .Love the free car wash Nice touch. device and good advice on recommending maintenance schedules .Love the free car wash Nice touch. More

I have never received anything but exceptional service at Walser Pilar Mazda! Everyone there goes above and beyond in every way! Walser Pilar Mazda! Everyone there goes above and beyond in every way! More

Always helpful and honest. Great customer service; timely communication and reasonable pricing; explain even the most technical things in a respectful and easy to understand w Great customer service; timely communication and reasonable pricing; explain even the most technical things in a respectful and easy to understand way More

Walser Polar Mazda are professionals, with a cozy and inviting space. They will help get you on the road and stay on the road. inviting space. They will help get you on the road and stay on the road. More

I bought my car at Walser Mazda and everything about the experience was wonderful. My service visits for oil changes have been completed quickly and the car washed. Just two days ago I bought a new smart ph experience was wonderful. My service visits for oil changes have been completed quickly and the car washed. Just two days ago I bought a new smart phone and was having trouble pairing it to my Mazda CX 50. I called Alex, my extraordinary sales rep and he said he was available. I drove right over and he took care of pairing the phone and then helped me with questions I had about the entertainment system. A truly full service operation. More

I have historically been very pleased with this dealership and their Service Center. Unfortunately they have decided to use a call center approach and AI to schedule which does not allow for perso dealership and their Service Center. Unfortunately they have decided to use a call center approach and AI to schedule which does not allow for personal needs. Also, my last visit they "recommended" that I replace my Spark Plugs at 40000. Manual says 65000. I trusted the recommendation but realized I spent around $500 unnecessarily on getting the plugs replaced prematurely. Finally, they attempted to charge me for the "free" oil change that I had informed the call center representative as well as service department prior to my visit. So despite specifically scheduling for this free oil change, they "forgot" and had to reinvestigate. They in the end honored the "free" oil change. (Part of a package of protection that I had paid for, so actually not free). More

The Best Service Center I've ever been to in the State of Minnesota everyone was very Pleasant Minnesota everyone was very Pleasant More

Very accommodating, helpful, friendly and informative. The actual repair cost was less than the initial estimate. A new courtesy car was provided. Good work and a fair value. The actual repair cost was less than the initial estimate. A new courtesy car was provided. Good work and a fair value. More

Great customer service, great communication, took great care of my car and my situation. Tom was a great person to work with. care of my car and my situation. Tom was a great person to work with. More

Fast service, good advice, and they stayed in contact. No guessing what was happening, they reported each step of the way No guessing what was happening, they reported each step of the way More