
Walser Polar Mazda
White Bear Lake, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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I have historically been very pleased with this dealership and their Service Center. Unfortunately they have decided to use a call center approach and AI to schedule which does not allow for perso dealership and their Service Center. Unfortunately they have decided to use a call center approach and AI to schedule which does not allow for personal needs. Also, my last visit they "recommended" that I replace my Spark Plugs at 40000. Manual says 65000. I trusted the recommendation but realized I spent around $500 unnecessarily on getting the plugs replaced prematurely. Finally, they attempted to charge me for the "free" oil change that I had informed the call center representative as well as service department prior to my visit. So despite specifically scheduling for this free oil change, they "forgot" and had to reinvestigate. They in the end honored the "free" oil change. (Part of a package of protection that I had paid for, so actually not free). More
Very accommodating, helpful, friendly and informative. The actual repair cost was less than the initial estimate. A new courtesy car was provided. Good work and a fair value. The actual repair cost was less than the initial estimate. A new courtesy car was provided. Good work and a fair value. More
My salesperson was very kind and not a hard sell salesman. There was no negotiating with my manager, haggling, etc. I went there to buy a car and I was treated with respect. I also appreciated the f salesman. There was no negotiating with my manager, haggling, etc. I went there to buy a car and I was treated with respect. I also appreciated the fact that I got my license plate immediately, without going through the yellow sticker in my back window stage. I had several follow-up questions because this car was more complicated than my previous car, and people were very kind in explaining things to me. I would be happy to refer my friends to this Mazda dealership. More