Walser Polar Mazda

I have confidence in the work that is done at Polar Mazda. It's worth it to pay dealership prices to get great service that I can trust. Mazda. It's worth it to pay dealership prices to get great service that I can trust. More

The people were friendly and easy to work with. After having the car for 7 months we realized there were things we weren't told about or were done cosmetically to the car instead of actually havin After having the car for 7 months we realized there were things we weren't told about or were done cosmetically to the car instead of actually having them in working order - that is disappointing. More

I liked the dealership, It was break and clean. We like the sales person. We would consider buying our next car here.. We like the sales person. We would consider buying our next car here.. More

I think the service is good. What I’m not too happy about is the communication between the rep I was working with and me. I was told my car would be ready the following Monday du What I’m not too happy about is the communication between the rep I was working with and me. I was told my car would be ready the following Monday due to a part being ordered but in fact, it was done on Friday. I never got a phone call saying so (he said he called me twice) and so I could have picked up my vehicle that day. I was waiting to hear back on Monday and still never received a call. I ended up calling him back mid day on Monday. Was I ever going to get a call? I could have gone all week not having my car. Anyhow, it seems to me that there was certainly a lack of communication and responsibility on this. He did tell me there was something wrong with the phone’s which could be true but if so, get your phones fixed? Not a good experience overall about the communication. Good service as far as the car goes. More

The service was great. The price of the service is way too high for an oil change and tire rotation. The price of the service is way too high for an oil change and tire rotation. More

Everything is good except the maintenance timer didn't get reset. On the way home the maintenance reminder showed up. get reset. On the way home the maintenance reminder showed up. More

I will not go anywhere else. They are the best, I have been going for all my work for years. They are the best, I have been going for all my work for years. More

Efficient and knowledgeable. Service managers very helpful The video inspection is a great tool in understanding what has to be done Service managers very helpful The video inspection is a great tool in understanding what has to be done More

Absolutely the best car buying/leasing experience I've ever had. Johanna was super helpful the entire time. I never felt pressured at all, just completely at ease and listened to. JThe process was much qu ever had. Johanna was super helpful the entire time. I never felt pressured at all, just completely at ease and listened to. JThe process was much quicker than I anticipated as well. I loved the personal touch after the process was complete of gifting a local bakery's cookie dough too. More

This is the 4th car we have purchased from this dealership. Friendly staff and no high pressure sales makes it easy to come back. We've purchased both new and used vehicles and have been treated wi dealership. Friendly staff and no high pressure sales makes it easy to come back. We've purchased both new and used vehicles and have been treated with the same care and courtesy no matter how much we spent on the vehicle. I have referred friends and family many times and will be back to this dealership for our next SUV soon! More