
Walser Polar Mazda
White Bear Lake, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Got me in right away! Needed service right away due to an unscheduled business trip. The service center got me in and taken care of quickly. Excellent dealership with a t Needed service right away due to an unscheduled business trip. The service center got me in and taken care of quickly. Excellent dealership with a top notch service department. More
Top Notch Experience From start to finish I had a great experience at Walser Polar Mazda. Ethan Hampshire greeted me right as I walked in the door, understood my needs and From start to finish I had a great experience at Walser Polar Mazda. Ethan Hampshire greeted me right as I walked in the door, understood my needs and quickly got a 2018 CX-5 for me to test drive. The test drive route was strategic as he took me through different scenarios to really feel how the car drives (long turns, stop lights, highway and uneven terrain). When I returned later with my husband to actually make the deal, he was helping another couple but made sure we were given his attention as well. Ethan is good at his job and knows what he is doing. He is a valuable asset to the Walser Polar Mazda team, and I hope leadership recognizes that. He goes above and beyond. He took the time to walk us through the lease process and even stayed late to show me all the other features he didn’t get a chance to show me on the test drive. I don’t think I would have come back or even left the lot with a new car if it wasn’t for him. I’m already in love with my new car. Thank you Walser Polar and Ethan. More
Fantastic. Fantastic service in a timely manner! Would highly recommend to anyone. I have been coming to Walser for 6 years now despite living in Eagan because o Fantastic service in a timely manner! Would highly recommend to anyone. I have been coming to Walser for 6 years now despite living in Eagan because of how good of a job they do there. More
Overall it was very good. Getting that curtesy car at no charge is a big plus. The auto butler service is well worth the $14.95 although some of the windows did not get comple Getting that curtesy car at no charge is a big plus. The auto butler service is well worth the $14.95 although some of the windows did not get completelly clean this time. Unfortunatley half way home the tire pressure alarm went off and I had to return to Polar Mazda to have it reset. James Glomstad does a great job of checking in my car, answering my technical questions and getting the curtesy car. I will schedule future service work with him. More
Great service Jason did a great job keeping us informed on all of the repairs. It took about a week and a half to finish but they were waiting on parts. Jason did a great job keeping us informed on all of the repairs. It took about a week and a half to finish but they were waiting on parts. More
Great experience Tom Nelson is my service guy and so great to deal with!! He keeps me informed as they're working on my vehicle. Also, the new facility is fabulous!! Tom Nelson is my service guy and so great to deal with!! He keeps me informed as they're working on my vehicle. Also, the new facility is fabulous!! More
Friendly Place to Buy I was met by Jim with no pressure. He answered all of my questions with a great deal of knowledge and addressed my concerns. The staff was very friend I was met by Jim with no pressure. He answered all of my questions with a great deal of knowledge and addressed my concerns. The staff was very friendly and accommodating. More
Great Service Very knowledgeable and helpful service. Tom helped me understand my vehicle and what I need to do to keep it running smoothly for many years to come. Very knowledgeable and helpful service. Tom helped me understand my vehicle and what I need to do to keep it running smoothly for many years to come. More
CX-9 oil change Got to spend some time in the new facility, beautiful! I like how the customer service area is integrated with the sales floor. Will definitely be r Got to spend some time in the new facility, beautiful! I like how the customer service area is integrated with the sales floor. Will definitely be returning for service there and also may consider a purchase in a few years! Thanks for the prompt, courteous service. More
Ease to work with They worked as a team to take care of our questions and requests. Polite, respectful and knowledgeable- they made my wife comfortable throughout the p They worked as a team to take care of our questions and requests. Polite, respectful and knowledgeable- they made my wife comfortable throughout the purchase. Online loan application helped to shorten to paperwork to 30 minutes, nice! More