Walser Polar Mazda

Always a great experience They know their stuff and get the job done. Beautiful facility. I always love going there to connect with the staff. They are all nice people They know their stuff and get the job done. Beautiful facility. I always love going there to connect with the staff. They are all nice people More

Fast friendly service Fast service friendly staff needs a pop machine of some Style waiting room was clean. Very clean and very pleasant. Like I said my only complaint is t Fast service friendly staff needs a pop machine of some Style waiting room was clean. Very clean and very pleasant. Like I said my only complaint is that there wasn't any form of pop machine or soda machine More

Bad service I bought my car (not a mazda) at the mazda dealership and brought it in for an ac fix per purchase agreement. When I arrive it was made pretty clear t I bought my car (not a mazda) at the mazda dealership and brought it in for an ac fix per purchase agreement. When I arrive it was made pretty clear that people who had purchased a mazda were treated better than I was. No on showed me to the waiting room a got a nod of the head in the general direction of the writing room. Other people who arrived after me were shown to the waiting area. The people in the service center came out to talk about the repairs or to tell them that the car was almost done, when someone came to talk to me it was like it was an after thought. When my car was returned to the original area that I dropped it off in it took quite some time for someone to come tell me that it was done even thought I could see it. More

Routine Service and New Tires James provided outstanding service with my visit. Showed me options for new tires so I could decide what was best, searched for discounts, and overall James provided outstanding service with my visit. Showed me options for new tires so I could decide what was best, searched for discounts, and overall did a great job keeping me informed. I also love the new Mazda facility! More

Service department is issue I don't think the service department understands the gravity of some of their decisions. It's unfortunate when one spends a bunch of money saved for y I don't think the service department understands the gravity of some of their decisions. It's unfortunate when one spends a bunch of money saved for years to get a new car, but whatever. Brit is great. Perhaps James doesn't know what went on "in the back". Nothing personal about James. Whatever the case, it's a big fat bummer. Not what I expected. I'm just a number I guess. And oh, they sell/give your email and address to companies and then you start getting span. Nice.... More

Routine maintenance plus a little extra I felt very comfortable working with the Service Center. I scheduled an appointment for routine maintenance, but also had a concern about my running l I felt very comfortable working with the Service Center. I scheduled an appointment for routine maintenance, but also had a concern about my running light. The staff worked to figure out what was going on and see if my warranty would cover it. They kept me updated throughout the process and gave good time estimates. Thank you! More

Good services. Had oil change. Next day I get $11 off coupon in the mail. Should have offered me the discount. I'm sure you were aware of the mailing. Had oil change. Next day I get $11 off coupon in the mail. Should have offered me the discount. I'm sure you were aware of the mailing. More

Quick and friendly service I had my car towed there as a battery cable had corroded through. James kept me informed on the whole process. He explained what the cost range could I had my car towed there as a battery cable had corroded through. James kept me informed on the whole process. He explained what the cost range could be from a partial cable replacement all the way to a whole harness replacement. Thankfully they were able to the lower end, and the final cost came out lower than expected. The job was also completed faster than was anticipated. Highly recommend. More

A comfort Jim and Dave understood what I needed for my next vehicle. They found a good fit for what I wanted and what I could afford. Easy and efficient service Jim and Dave understood what I needed for my next vehicle. They found a good fit for what I wanted and what I could afford. Easy and efficient service. A comfort to me!! And a pleasure to work with them. I appreciate the great service and professionalism of Walser Polar Mazda!! More

Great service. Your service department took extra time to try to find the noise that is coming from under my dash board. I decided not to have the dash pulled out f Your service department took extra time to try to find the noise that is coming from under my dash board. I decided not to have the dash pulled out for such a small noise. Your service people did a great job trying to find the noise. More