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Walser Polar Mazda
White Bear Lake, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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CX-9 oil change Got to spend some time in the new facility, beautiful! I like how the customer service area is integrated with the sales floor. Will definitely be r Got to spend some time in the new facility, beautiful! I like how the customer service area is integrated with the sales floor. Will definitely be returning for service there and also may consider a purchase in a few years! Thanks for the prompt, courteous service. More
Ease to work with They worked as a team to take care of our questions and requests. Polite, respectful and knowledgeable- they made my wife comfortable throughout the p They worked as a team to take care of our questions and requests. Polite, respectful and knowledgeable- they made my wife comfortable throughout the purchase. Online loan application helped to shorten to paperwork to 30 minutes, nice! More
Friendly, professional, credible, knowledgeable I took my CX-5 in for a Fall Tune-up. The work was accomplished in less than an hour and my car was even washed! Great service, very friendly, knowl I took my CX-5 in for a Fall Tune-up. The work was accomplished in less than an hour and my car was even washed! Great service, very friendly, knowledgeable staff, convenient scheduling online. More
Quick, friendly, helpful I was a first time buyer and had a very pleasant experience finding the right vehicle for me. I found the staff to be very friendly and helpful. Finan I was a first time buyer and had a very pleasant experience finding the right vehicle for me. I found the staff to be very friendly and helpful. Financing the vehicle ended up being far less of a headache than anticipated. Walser polar Mazda and my sales rep Laura made the situation of purchasing my car as least stressful as possible. More
Excellant Service! I have great confidence in my service advisor, James Glomstadt. He is very knowledgeable and pays attention to every detail. He is very thorough when I have great confidence in my service advisor, James Glomstadt. He is very knowledgeable and pays attention to every detail. He is very thorough when he explains a problem and how it will be fixed. More
Check engine lights Asked to check lights on dashboard. Explanation on sheet from mechanic listed tranny code and to replace tranny. Tom said car was totally drivable Asked to check lights on dashboard. Explanation on sheet from mechanic listed tranny code and to replace tranny. Tom said car was totally drivable even with code. This important information was not mentioned on sheet. Lot of missed value for me there. Also the check engine light was not even reset More
Courteous Prompt Service All the Service Writers were helpful. The Tech called me less than an hour after I dropped off the vehicle to say it was done. Overall positive expe All the Service Writers were helpful. The Tech called me less than an hour after I dropped off the vehicle to say it was done. Overall positive experience. More
Superb Really went out of their way to make sure everything went smoothly even after the purchase. By dropping off the rental for our after market parts it m Really went out of their way to make sure everything went smoothly even after the purchase. By dropping off the rental for our after market parts it made this things easy. More
Good service My experience with walser was very good. I was able to talk to someone right away. Within 5 minutes my vehicle was in the service center and about two My experience with walser was very good. I was able to talk to someone right away. Within 5 minutes my vehicle was in the service center and about two hours later I received a call saying my car was done. Better then the estimated three hours I was originally told when making the appointment. When I returned to pick my car up I was able to talk to someone right away again. I signed a paper and was given my keys. Within 5 minutes of arriving I was back on the road. More
Great experience I needed to decide between a crossover or a sedan, so I had a few test drove it and the whole process took a while. But it was a great experience. I needed to decide between a crossover or a sedan, so I had a few test drove it and the whole process took a while. But it was a great experience. More