Walser Polar Mazda

Easy to Work With Tom Nelson took care of my service needs (120,000 mile maintenance) in his usual friendly and efficient manner. I asked him about extending the warra Tom Nelson took care of my service needs (120,000 mile maintenance) in his usual friendly and efficient manner. I asked him about extending the warranty on my car and he put me in touch with team that handles things like that and they were friendly and provided useful informatoon. And the new facility, used for both sales and as a service waiting area, is beautiful and functional. More

Warranty and oil change work Warranty work and oil change. Place is new and clean. Staff was professional and have me a loaner car for overnight maintenance. Good experience overa Warranty work and oil change. Place is new and clean. Staff was professional and have me a loaner car for overnight maintenance. Good experience overall on my end More

Honest guys and straight shooters. I have not bought a car from Polar Mazda, but I have brought my Mazda vehicles there for over 10 years. The best thing about a repair place is when th I have not bought a car from Polar Mazda, but I have brought my Mazda vehicles there for over 10 years. The best thing about a repair place is when they are honest about what needs to be done without upselling unnecessary repairs. These guys are the best about telling you what needs fixing and what can wait. I trust them when they tell me what's going on with my car, and that is the highest praise. They are good with loaners too when necessary, although their new showroom is a nice place to wait while repairs are being done. More

Got me in right away! Needed service right away due to an unscheduled business trip. The service center got me in and taken care of quickly. Excellent dealership with a t Needed service right away due to an unscheduled business trip. The service center got me in and taken care of quickly. Excellent dealership with a top notch service department. More

Top Notch Experience From start to finish I had a great experience at Walser Polar Mazda. Ethan Hampshire greeted me right as I walked in the door, understood my needs and From start to finish I had a great experience at Walser Polar Mazda. Ethan Hampshire greeted me right as I walked in the door, understood my needs and quickly got a 2018 CX-5 for me to test drive. The test drive route was strategic as he took me through different scenarios to really feel how the car drives (long turns, stop lights, highway and uneven terrain). When I returned later with my husband to actually make the deal, he was helping another couple but made sure we were given his attention as well. Ethan is good at his job and knows what he is doing. He is a valuable asset to the Walser Polar Mazda team, and I hope leadership recognizes that. He goes above and beyond. He took the time to walk us through the lease process and even stayed late to show me all the other features he didn’t get a chance to show me on the test drive. I don’t think I would have come back or even left the lot with a new car if it wasn’t for him. I’m already in love with my new car. Thank you Walser Polar and Ethan. More

Fantastic. Fantastic service in a timely manner! Would highly recommend to anyone. I have been coming to Walser for 6 years now despite living in Eagan because o Fantastic service in a timely manner! Would highly recommend to anyone. I have been coming to Walser for 6 years now despite living in Eagan because of how good of a job they do there. More

Overall it was very good. Getting that curtesy car at no charge is a big plus. The auto butler service is well worth the $14.95 although some of the windows did not get comple Getting that curtesy car at no charge is a big plus. The auto butler service is well worth the $14.95 although some of the windows did not get completelly clean this time. Unfortunatley half way home the tire pressure alarm went off and I had to return to Polar Mazda to have it reset. James Glomstad does a great job of checking in my car, answering my technical questions and getting the curtesy car. I will schedule future service work with him. More

Great service Jason did a great job keeping us informed on all of the repairs. It took about a week and a half to finish but they were waiting on parts. Jason did a great job keeping us informed on all of the repairs. It took about a week and a half to finish but they were waiting on parts. More

Great experience Tom Nelson is my service guy and so great to deal with!! He keeps me informed as they're working on my vehicle. Also, the new facility is fabulous!! Tom Nelson is my service guy and so great to deal with!! He keeps me informed as they're working on my vehicle. Also, the new facility is fabulous!! More

Friendly Place to Buy I was met by Jim with no pressure. He answered all of my questions with a great deal of knowledge and addressed my concerns. The staff was very friend I was met by Jim with no pressure. He answered all of my questions with a great deal of knowledge and addressed my concerns. The staff was very friendly and accommodating. More