Walser Polar Mazda

Service Experience I loved being able to use a loaner car while my vehicle while my vehicle was being serviced. James was excellent at communicating what was wrong with I loved being able to use a loaner car while my vehicle while my vehicle was being serviced. James was excellent at communicating what was wrong with my vehicle and letting me know what the cost of the service would be. More

A dealership you can trust! Brought my Mazda in for an unscheduled service. Matt Carroll was able to schedule me in for a repair on my car, same day without an appointment AND pr Brought my Mazda in for an unscheduled service. Matt Carroll was able to schedule me in for a repair on my car, same day without an appointment AND provide a rental car so I could make it to work. My car was fixed in the time that was told to me and fixed right the first time. Plus, they gave my car a wash which is one of the awesome benefits that keeps me coming back along with great customer service! More

No Haggling. I previously owned 2 Saturns. Mazda uses the same or very similar approach to selling cars. Very much appreciated. Ethan Hampshire was very helpful I previously owned 2 Saturns. Mazda uses the same or very similar approach to selling cars. Very much appreciated. Ethan Hampshire was very helpful, courteous and knowledgeable. I will definitely recommend Walser Polar Mazda. Thank you, Jo Pohl. More

Reliable, Friendly Service The service team at Walser Polar Mazda is always friendly, informative, and respectful of my time. They explain things well and are patient with my q The service team at Walser Polar Mazda is always friendly, informative, and respectful of my time. They explain things well and are patient with my questions. I also love the online scheduling so I can look at the options and make my service appointment fit in my chaotic meeting schedule. It was also great to see the power outlets available in the waiting area, which allows me to work while my vehicle is being worked on. I have dealers closer to my home, but the excellent staff and service here make driving 48 miles a no-brainer for me. More

Excellent customer service Excellent customer from the time of inquiring to final sale. Vehicle history research was needed and was promptly found. Very helpful staff with no pr Excellent customer from the time of inquiring to final sale. Vehicle history research was needed and was promptly found. Very helpful staff with no pressure. More

Excellent servce, amazing new facility Just needed an oil change and tire rotation - both were done timely. The new facility is outstanding - modern, open, spacious, clean! I was able to Just needed an oil change and tire rotation - both were done timely. The new facility is outstanding - modern, open, spacious, clean! I was able to work while I was there - they even have a small room with a door. Matt and James were helpful and friendly. More

Pure confusion put to rest I had no doubts that walser polar mazda would be able to find the issue with my car, but I was frantically trying to figure out why my car was behavin I had no doubts that walser polar mazda would be able to find the issue with my car, but I was frantically trying to figure out why my car was behaving strangely just 40 minutes before I drove my car into the service garage. Not only did they fit me into their schedule almost immediately, but my car drove out as smoothly as it did when I purchased it. 👏👏👏 More

Very Friendly When I arrived at Walser they were so helpful and asked what I was looking for and what I needed in a car. They were not pushy at all and left the de When I arrived at Walser they were so helpful and asked what I was looking for and what I needed in a car. They were not pushy at all and left the decisions up to me. More

Excellent Experience My husband and I were looking to trade in our used cars for leased vehicles. When we pulled up Steven was standing outside, he greeted us and invited My husband and I were looking to trade in our used cars for leased vehicles. When we pulled up Steven was standing outside, he greeted us and invited us in. He asked us why we were there, what type of car we were interested in. He thoroughly explained how leasing works, he made sure we were well informed. We then took a test drive of the CX-5, and loved it. Steven explained all the details of the car along the way. Once we returned, Johanna helped us with our trade, she was very friendly and professional. My husband and I were satisfied with the trade value offered for our used car. Johanna offered two options for leasing, and Steven further explained the best option to us. The entire process was actually very smooth. We drove away with a 2018 CX-5 and a payment we could afford. My husband came back the next day and traded his SUV for a Mazda 6. Again, a very good experience, a repeat from the day before. We never planned or considered on leasing from Mazda before, but we're so happy that we did! Mazda has great vehicles (very stylish, affordable) and leasing options! Steven was very patient, answered ALL of our questions. He wasn't just trying to "sell" us, he made us feel very comfortable and not rushed to make a decision. We'll definitely be referring others to Polar Mazda. Plus I wanted to add, I observed that the other team members seemed to enjoy working there as well. A job well done! Thank you! More

Great service Did a great job. Timely. Work done to spec. Reasonable price for oil change, tire rotation, and multi-point check (with coupon) as well as turning off Did a great job. Timely. Work done to spec. Reasonable price for oil change, tire rotation, and multi-point check (with coupon) as well as turning off a nagging service light. Like the new service center. Coffee station was good. More