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Walser Polar Mazda
White Bear Lake, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Routine Service Brought my 2016 CX-5 in for 30,000 mile service. Work was completed on time. No issues. Service staff were friendly, though still getting used to thei Brought my 2016 CX-5 in for 30,000 mile service. Work was completed on time. No issues. Service staff were friendly, though still getting used to their new building. More
Maintainence completed Beautiful new service center with comfortable seating and tables to work at. Friendly staff, goodies and popcorn. Bathroom shiny clean. Do need remot Beautiful new service center with comfortable seating and tables to work at. Friendly staff, goodies and popcorn. Bathroom shiny clean. Do need remotes to be available. More
Lease cx9. Aaron Monke was very professional, pleasant, knowledgeable and did not pressure me. Johannah was also very pleasant and informative. It was a hassle- Aaron Monke was very professional, pleasant, knowledgeable and did not pressure me. Johannah was also very pleasant and informative. It was a hassle-free experience--good teamwork. I love my Mazda CX-9 !!!👍 More
Friendly and Communicative Service James was friendly and gave me accurate times about when the car would be done. He explained things well to me, found coupons that saved me over $100 James was friendly and gave me accurate times about when the car would be done. He explained things well to me, found coupons that saved me over $100 and told me I didn’t need a rear brake job that he could have easily talked me into. And the new lounge area is really nice! More
Happy customer!! Nice new facility very nice people to work with, bought my previous car from Polar when it was across the street was completely satisfied with them Nice new facility very nice people to work with, bought my previous car from Polar when it was across the street was completely satisfied with them. More
Extremely pleased! We were very pleased with our experience at this dealership! No pressure and they bent over backwards and then some to make things easy and accommodat We were very pleased with our experience at this dealership! No pressure and they bent over backwards and then some to make things easy and accommodating for us. They even came and got our trade at our home! We feel we got a good car at a fair price. Jim was our salesman and was very accommodating, helpful and all around did a great job. We came in to just test drive and bought a car. Highly recommended! More
Excellent service Brian, Ethan and Dave were great. Pleasant environment to purchase a new vehicle. They made us feel like what we wanted mattered! No pressure and frie Brian, Ethan and Dave were great. Pleasant environment to purchase a new vehicle. They made us feel like what we wanted mattered! No pressure and friendly throughout the entire process. Will definitely recommend Walzer Mazda! More
Vehicle Exchange We wanted to trade a rather new car for a truck on their lot. Brit was so awesome to work with. Made the experience so fun. Got a reasonable deal on o We wanted to trade a rather new car for a truck on their lot. Brit was so awesome to work with. Made the experience so fun. Got a reasonable deal on our trade-in. More
Sales staff friendly- not forthcoming with information I visited to explore options on my lease. Brit was very friendly and we were able to work out much of the information via text before I even showed up I visited to explore options on my lease. Brit was very friendly and we were able to work out much of the information via text before I even showed up. Took a ride in a new vehicle and determined my existing car met my needs best. Was frustrated with the following items: 1. Had to ask what the terms of my loan were going to be as I was given the paperwork. All the sales lead talked about was monthly payments which is misleading. 2. Offered and purchased the extended warranty but wasn’t presented the list of coverage. 3. Was sent a blank odometer verification document to sign. Had to send back for the vehicle information to be completed prior to my signature. 4. Even though I bought the leased car I had, it would have been nice to have a car wash/vacuum offered. More
Much more than what we expected New facility. Multiple staff were courteous, conscientious and caring. Obvious that the staff work well together. Efficient process. Knowledgable staf New facility. Multiple staff were courteous, conscientious and caring. Obvious that the staff work well together. Efficient process. Knowledgable staff. Set low price so pressure not as intense. More