Walser Polar Mazda

I was very impressed with the care and detailed video. I haven't seen a detailed video going over other things to consider for our vehicle. haven't seen a detailed video going over other things to consider for our vehicle. More

Right from the get-go, when I walked in unannounced, my Right from the get-go, when I walked in unannounced, my car buying experience at Walser Polar Mazda was a total pleasure. Whether test-driving the n Right from the get-go, when I walked in unannounced, my car buying experience at Walser Polar Mazda was a total pleasure. Whether test-driving the new CX-5, negotiating my trade-in, or coming to a final agreement, Customer Specialist Jim Nekola and General Manager Bret Juedes were helpful, informative and positively princely. It didn’t hurt that I had the opposite experience just down the highway at the Honda and Toyota dealerships. Or that Mazda placed number one in performance, value and reliability in Car & Driver and Forbes’ recent ratings. I’d recommend a Mazda from Walser to anyone. —Eric Utne, Shafer, Minnesota More

We purchase a new Mazda MX5 on September 15th 2020. This was the best experience I have ever had purchasing a car. This dealership was spotless insde and outside building. Our salesman was was so knowledgea was the best experience I have ever had purchasing a car. This dealership was spotless insde and outside building. Our salesman was was so knowledgeable we were there less than 4 hours start to finish. I would highly reccomed this dealership. Very professional staff. We were able to purchase all accessories we wanted from parts department and had everything in stock. More

Fantastic people to deal with, thank you everyone. All I can say is what a great place to deal with. Every person I dealt with was great. I had a lease that I wanted to get out of, and this dealership All I can say is what a great place to deal with. Every person I dealt with was great. I had a lease that I wanted to get out of, and this dealership was the first one to really explore that option and help me. I really hadn't been much of a Mazda person, but after test driving a Mazda 6, I won't lie it made me switch back to a mid size sedan. Very nice and wonderful people to deal with. If this is how great this dealership is with people, I will definitely come back many times in the future. I am extremely happy with the decision I made. Thank you to Jim, Zendria, Brett and Johanna for all the help. More

Samantha Moore amazing CORE service We purchased a car through Walser Polar Mazda because of our daughters high recommendation Jim Nekola was the sales man and Bret Juedes managed the pa We purchased a car through Walser Polar Mazda because of our daughters high recommendation Jim Nekola was the sales man and Bret Juedes managed the paperwork. Since we live in Nebraska they had to send the necessary paperwork to Lincoln. When we attempted to license the vehicle Nebraska insisted we had to have the title. I contacted Bret Juedes who contacted Samantha Moore. She checked with Lincoln DMV and found the person who had the title and check. For privacy reasons the title and payment was mailed to the Nebraska DMV. Samanthe sent copies of the required information via overnight FedEx and spoke with the person at DMV who had the required information. Thanks to Samantha's knowledge and persistence the problem was taken care of quickly. If I was still in business I would try to hire her. More

Sales person Bill Urbank did a great job for us. Very happy with the experience...much better than other dealers I have worked with in the past. Thanks Bill! Bill Urbank did a great job for us. Very happy with the experience...much better than other dealers I have worked with in the past. Thanks Bill! More

Great customer experience James helped me to stay informed while I waited for my vehicle service. When there was more work uncovered to be done he provided me with multiple opt James helped me to stay informed while I waited for my vehicle service. When there was more work uncovered to be done he provided me with multiple options and didn't pressure me in any way. When a loaner car became available, even though I made an appointment without one requested, he had it ready for me in minutes. He made it really easy to communicate pick up time and was flexible and kind when I needed to extend by a day. The loaner was a great vehicle, very clean and was filled with gas. My car's service was handled with care and is working great after having my rear brake pads and rotors replaced and my rear suspension fixed up after a long hard Minnesota winter! More

Great Customer Service We had a great experience at Walser Polar Mazda in Maplewood! Polite and professional staff. Clean and beautiful new building. Only took a couple hour We had a great experience at Walser Polar Mazda in Maplewood! Polite and professional staff. Clean and beautiful new building. Only took a couple hours. Anais was great, professional, knowledgeable, and outgoing. Best experience I’ve had from car-buying. No pressure. I felt like a person, not a number or someone they were trying to make a sale from. More

Great Experience Greeted by friendly staff who were more than willing to make sure i was comfortable. Sales person Alyssa helped me pick out the right vehicle for me a Greeted by friendly staff who were more than willing to make sure i was comfortable. Sales person Alyssa helped me pick out the right vehicle for me and I never felt pressured into anything. More

Very good but for the detailing Sales rep was helpful and accommodating. The detailing on the interior could have been better. I found some trash under a seat. The glass on top o Sales rep was helpful and accommodating. The detailing on the interior could have been better. I found some trash under a seat. The glass on top of the HUD was smeared, probably with Armor-all and it made the display blurry. I didn't like the Armor-all on the floor mats as now my shoes are slippery. There is sand in the carpet of the spare tire cover. More