Walser Polar Chevrolet - Service Center

Got AC just in time for the heat. Made an appointment the same day to get my AC recharged. It was tested for leaks and recharged--done on time, as promised. That's exactly what I wan Made an appointment the same day to get my AC recharged. It was tested for leaks and recharged--done on time, as promised. That's exactly what I want from a dealer. More

Service for car stalling Our car was stalling at low idle. Clint handled it very professionally. The service technician did a great job in finding the problem. The entire v Our car was stalling at low idle. Clint handled it very professionally. The service technician did a great job in finding the problem. The entire visit was just over an hour. More

Fixing a little dent on drivers door on new truck. After buying 2 new vehicles (18 equinox and Silverado ( demo )with a few miles on there was a little dent on driver door they said they would fix. Th After buying 2 new vehicles (18 equinox and Silverado ( demo )with a few miles on there was a little dent on driver door they said they would fix. They did pop out the dent. Thanks for that but you would think they would have touched it up with a little paint? They didn’t and I had to buy some touch up paint my self and do myself. Really!! Things have changed there. That was 4 new vehicles in the last 5 years. More

Always quality service! Polar Chevrolet has always been helpful and courteous, all the staff have been kind and willing to help us in any way. We love using Polar Chevrolet Polar Chevrolet has always been helpful and courteous, all the staff have been kind and willing to help us in any way. We love using Polar Chevrolet for our small bus, they are quick and always give service with a smile. More

Service advisor was quick, knowledgeable, and curtious. My vehicle was in and out in no time. Great service and friendly staff. I brought my vehicle in for diagnosis and was pleased with the outcome My vehicle was in and out in no time. Great service and friendly staff. I brought my vehicle in for diagnosis and was pleased with the outcome More

Very friendly, courteous, and knowledgeable service I became an instant fan of Polar Chevrolet's service on my first visit. I was treated with courtesy and respect. They listened to me and then clearly I became an instant fan of Polar Chevrolet's service on my first visit. I was treated with courtesy and respect. They listened to me and then clearly explained my options. No nonsense, no BS. Prices were fair and less than what I had been paying at another service provider. More

Very accommodating The person who dealt with my case was very flexible and respectful of my busy family schedule. Highly recommend! Jeff was seriously outstanding. Give The person who dealt with my case was very flexible and respectful of my busy family schedule. Highly recommend! Jeff was seriously outstanding. Give him a raise! More

Parts Department I recently had to replace my 5.3 LS engine in my 2008 Suburban. A task I have never done before and still decided to tackle the job on my own. Eac I recently had to replace my 5.3 LS engine in my 2008 Suburban. A task I have never done before and still decided to tackle the job on my own. Each time I came to the parts department, Nick was able to give me what I needed with expert advice on how to install or continue on the process of replacing this engine. On my last trip in, I needed to understand the wiring for the oil pressure sensor. Nick and I were discussing the situation and my mistake that caused me to have to replace it. When John, Service Mechanic over heard us talking. John understood my situation and took me into service area where he went online and found the wiring schematics. He printed a couple sheets for me, explained in detail what I needed to do and sent me on my way. It is this type of service by Nick and John that will keep me coming back when I need parts. But more importantly, at a time when I have lost confidence in Chevrolet due to the 5.3 LS engine is known to have issues around 150,000 miles, it is great to have knowledgeable and customer focused folks at your local dealership. It is this type of service that makes me want to buy another Chevrolet when the time comes. Thanks Nick and John for all the help! More

Service Thank you for your friendly and professional customer service and answering all my questions and concerns. Polar Chev has been our go to dealership f Thank you for your friendly and professional customer service and answering all my questions and concerns. Polar Chev has been our go to dealership for many years! More

Traverse starting issues my 2010 Chevy Traverse has had issues with starting for 2-3 months before i brought it into Polar Chev. they first replaced the fuse block thinking th my 2010 Chevy Traverse has had issues with starting for 2-3 months before i brought it into Polar Chev. they first replaced the fuse block thinking that was the problem, it wasn't. next day it didn't stat again. they had the Traverse at their shop for 2 weeks and came down to the Onstar module was bad. low cost to bypass the Onstar module but then you lose your Bluetooth function which was not explained to me up front. I feel if your Onstar module goes bad, this should be covered under a special warranty for a safety reason. what happens if you out on the road and Onstar doesn't work. it's worthless to have it then. I worked directly with the service tech who was very understanding during this time. we spoke daily during this time. More