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Walser Polar Chevrolet - Service Center

White Bear Lake, MN

4.3
922 Reviews

922 Reviews of Walser Polar Chevrolet - Service Center

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August 09, 2018

Oil change and water pump replace Went in for an oil change and to check on a leak. Found out it was a bad water pump. They couldn’t get it replaced prior to close so offered me a free More

by Mcm1900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint
Aug 13, 2018 -

Walser Polar Chevrolet responded

That's great to hear! Thanks for reviewing us!

August 08, 2018

initial service did great job on the service for the first service job. Jeff was polite, knowledgeable, Prompt and professional, we will certainly look forward to ou More

by JALELAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soderbeck
Aug 09, 2018 -

Walser Polar Chevrolet responded

We can't wait for you to visit us again. Thanks for the 5 star review!

August 08, 2018

Thanks Friendly knowledgeable staff. Quick efficient work. Liked the free car wash too. Check out was fast. Chad let me know what needs to be done next a More

by annradajoh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Aug 09, 2018 -

Walser Polar Chevrolet responded

That no-pressure approach is the Walser Way! Thanks for choosing us for your servicing, we hope to see you again!

August 07, 2018

I'm happy Easy, quick, and friendly. I came with no appt and my oil change was done right away. He offered me extras and I declined but he didn't pressure me. More

by CHRISTOPHERJTERHARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cannot remember
Aug 09, 2018 -

Walser Polar Chevrolet responded

That no-pressure approach is the Walser Way. Thanks for the 5 star review, Christopher!

August 07, 2018

Great service comfortable waiting lounge Completed the service in the time stated. Comfortable waiting lounge with internet service. Final touch with a courtesy vehicle wash. No appointment w More

by MAHUGE
Recommend Dealer
Yes
Employees Worked With
Jeff Parenteau
Aug 09, 2018 -

Walser Polar Chevrolet responded

Thanks for the 5 star review!

August 03, 2018

Always taken care of. We purchased our TrVerse from your dealership in White Bear Lake because of the wonderful way we have been treated over the years. The most important More

by Pamela k. L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Strand (mostly), Jeff Hetrick
Aug 09, 2018 -

Walser Polar Chevrolet responded

We love to hear about loyal customers coming back time and time again. We are so glad we give you an enjoyable experience every time, Pamela. We can't wait to see you again. Thanks for the 5 star review!

August 03, 2018

I pulled in at random, and was taken care of that day. Excellent service for a light cover that was broken and replaced later that same day without an appt. and it was done at no charge. More

by manlake
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad in the service dept.
Aug 09, 2018 -

Walser Polar Chevrolet responded

We are glad we could take care of you. Thanks for the great review!

August 02, 2018

Very good. Friendly, prompt good group of service employees. Service writer jeff h.did a good job to explain required needs of my truck which needed a tire rotat More

by P.ANDERSON7MM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff hetrick
Aug 09, 2018 -

Walser Polar Chevrolet responded

Thanks for the 5 star review! We hope to see you again soon.

August 02, 2018

Jeff is the best Jeff Hetruck is a great service advisor! Helped me in the past and continues to do a stellar job. He is setting a very high bar for the other adviso More

by CJGRUNDTNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hetruck
Aug 09, 2018 -

Walser Polar Chevrolet responded

Jeff is such a great member of our team and we are so lucky to have him! Thanks for the 5 star review, we hope to see you again!

July 31, 2018

Change for the better! We had taken our business away from Polar due to the poor service we received. Decided to give Walser a chance since it is closer. Service people were More

by LESDEEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My husband forgot to look.
Aug 09, 2018 -

Walser Polar Chevrolet responded

We are happy to hear we met your standards! Customer satisfaction is so important to us. Thanks for the great review, and we hope to see you again!

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