Walser Polar Chevrolet - Service Center
White Bear Lake, MN
1,001 Reviews of Walser Polar Chevrolet - Service Center
Purchased a vehicle at 124,000 and transmission seized at 126,000. Service department tried to charge me $3,400 for the repairs on a $6,000 car. Service manager refused to let me speak to manager. After dema 126,000. Service department tried to charge me $3,400 for the repairs on a $6,000 car. Service manager refused to let me speak to manager. After demanding to speak to one i gave up and left. I returned almost 2 weeks later after they finally did the repairs with cash in hand. When they increased the price and told me there was no warranty on the repair i again demanded to speak to a manager. After almost a hour they finally admitted he was there. After finding his office he was very polite but did not want to pay for anything. After a lengthy conversation they did agree to partially pay for the repairs. The fact remains they were rude and should have covered at least a portion of the repair right off the bat. Instead the arrogant service department manager would not even pay for the tow into the shop. If it wasn't for the friendly and helpful sales and management staff all ratings would be 1. I recently discovered they also did not replace the rubber boot on my brake caliper guide pin and the pin has rusted shut and I had been stopping with one brake pad since I purchased it. Now i have to get new caliper brackets, guide pins, pads and rotors for the rear. Over $250 to do myself of about $600 at a shop More