
Walser Polar Chevrolet
White Bear Lake, MN
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Resolved the issue in less time than expected and the technician was very polite. Great experience! technician was very polite. Great experience! More
Service advisors are helpful and friendly. Service estimates are accurate and the communication as to what is being done is great. Service estimates are accurate and the communication as to what is being done is great. More
Customer service was great, Unfortunately my vehicle worked for about 2 days after we left the shop and it is now having the same problems it had prior to it being “fixed” worked for about 2 days after we left the shop and it is now having the same problems it had prior to it being “fixed” More
Note: Primarily pertains to BEVs. Originally, I had given them a five star review, and while some of what I said is still accurate, there are some glaring issues that are now worth Originally, I had given them a five star review, and while some of what I said is still accurate, there are some glaring issues that are now worth mentioning. First and foremost. This is primarily for people looking to buy used EVs. Their warranty does NOT cover the battery, and it lacks a lot of the coverage of HV specific items that are wonderfully expensive; this also includes the three month warranty they give you for simply buying there. It's more or less entirely worthless for EV purchasers. Secondly. They claim all their vehicles go to a 'recon' center and that issues are fixed. I have some doubt as to how much effort they put into this process, because my car's traction battery was failing within a week despite these claims. It wasn't somehow an environmental issue or even a hard issue to diagnose/find, which is all the more frustrating since the listing had supposed battery scan data. Do not trust this. Finally. They will try and push warranties and extra services on you to an almost aggravating degree. Which is all the more amusing because the warranty they tried to sell me to which I pointed out the lack of battery coverage, was still sold as a good deal because 'batteries don't usually fail.' A Nissan warranty repair of $16,000 would beg to differ. The facility is clean, staff are nice, and the selling process was relatively painless. However, with this issue which could have been absolutely catastrophic if I didn't do my due diligence, I wouldn't come here again. More
Great service people friendly corteus explained things well understandable great one on one sevice well explained well understandable great one on one sevice well explained More
I appreciate how much knowledge they have, and I don't feel like they are trying to pressure me into getting work done that I don't need. feel like they are trying to pressure me into getting work done that I don't need. More
No pressure. Went in knowing what I wanted. They found the truck and the whole process was fast and I left with my truck same day within a couple hours. Went in knowing what I wanted. They found the truck and the whole process was fast and I left with my truck same day within a couple hours. More
Great experience. Easy to make appointment. Really liked the text for updates. Appreciated the fast and friendly service Easy to make appointment. Really liked the text for updates. Appreciated the fast and friendly service More
Service center is clean and very nice, advisors were very helpful, they offered a ride or a rental vehicle. helpful, they offered a ride or a rental vehicle. More
Great experience Essence Moua is a great sales person really knows her information. Would recommend her to anyone looking to update there old ride really knows her information. Would recommend her to anyone looking to update there old ride More