Walser Polar Chevrolet

Service Work Done 8-13-18 Service Department was professional, quick and thorough in explaining work that needed to be done. Able to wait for vehicle and done in a timely mann Service Department was professional, quick and thorough in explaining work that needed to be done. Able to wait for vehicle and done in a timely manner More

Warranty Work Excellent work, very fast!!! Great communication! I have used this dealership in the past and have never had any issues. They have always been ex Excellent work, very fast!!! Great communication! I have used this dealership in the past and have never had any issues. They have always been excellent! More

Not a happy camper I am not a happy camper right now. I went in for an oil change and tire rotation and got just that. However, is it not customary for the tech's to t I am not a happy camper right now. I went in for an oil change and tire rotation and got just that. However, is it not customary for the tech's to top off my fluids? Well they were not AND my tire rotation was a joke, aren't they supposed to fill all of my tires with the same amount of air? That didn't happen either. Just wondering what went wrong. Very poor service. Therefore, I am not a happy camper. More

Waste of time Body side moulding came off my new 2018 Silverado. After sitting at dealer for 1 and a half hrs. They said all ready its fixed. Got home And mouldin Body side moulding came off my new 2018 Silverado. After sitting at dealer for 1 and a half hrs. They said all ready its fixed. Got home And moulding was half way off. They did not replace it must of tried glueing it. Well that didnt work. Now i need to go there again on monday and waste more time. Should of ordered the part the first time and did it right. Not just quick fix to get me out the door. More

My new suburban I looked for 6 months for a new suburban I was very happy to find just what I wanted at Polar Chev I was very happy with the sales people % every els I looked for 6 months for a new suburban I was very happy to find just what I wanted at Polar Chev I was very happy with the sales people % every else at the dealer Especially George who came in on his day off to show me everything about my new truck I would recommend them yo anybody More

Clint the Man Clint is always on top of things when it comes to my vehicle needing service. I appreciate him greeting me with professional advice every time. Clint is always on top of things when it comes to my vehicle needing service. I appreciate him greeting me with professional advice every time. More

Service Appointment Great place with very pleasant people! I have been very happy with both the vehicle I purchased as well as the treatment I have received there, Great place with very pleasant people! I have been very happy with both the vehicle I purchased as well as the treatment I have received there, More

Great service! Took my truck with no appt. Diagnosed, gave me a new truck for a loaner, fixed mine in two days. My truck is ruining great again. Took my truck with no appt. Diagnosed, gave me a new truck for a loaner, fixed mine in two days. My truck is ruining great again. More

Incompetent service They overfilled my oil two services in a row by about a quart. This is overfilled by a lot for a small displacement engine (1.4 liter). When I point They overfilled my oil two services in a row by about a quart. This is overfilled by a lot for a small displacement engine (1.4 liter). When I pointed out that the oil was overfilled jeff the service writer incorrectly showed me a dot on the dipstick that he said indicated full. The oil was above the dot, and the dot is way above the full “hash marks” that the owners manual sites as the full indicator hash marks. The manual says anything above the hash marks can permanently damage your engine. So you have an incompetent service writer, or a complete lier. And then to have the dealership overfill the oil a second time in a row after I point out the mistake the first time is enough for me to never go there again. Someone should teach jeff how to check the oil correctly, and teach the maintenance tech to put in the correct amount of oil. Unacceptable service for a Chevy dealership. I’ll take my business elsewhere. Jeff also tried to get me to pay an extra diagnostic cost that was completely not needed. He gave me the line that he was going to hook up the scanner to troubleshoot the problem. I questioned why since there was no check engine light. Trying to jack up the price for providing no service or value. He would have come back and explained that they didn’t find anything. No, really? Ridiculous. Total turn off. I know more about cars than this guy who deals with cars every day. More

Oil change and water pump replace Went in for an oil change and to check on a leak. Found out it was a bad water pump. They couldn’t get it replaced prior to close so offered me a free Went in for an oil change and to check on a leak. Found out it was a bad water pump. They couldn’t get it replaced prior to close so offered me a free loaner to get me through the weekend. Excellent customer service and very happy with the repairs. More