Walser Polar Chevrolet

My salesman was awesome. The dealership had a wide variety of trucks to choose from, and the perfect one for me. I was disappointed with the appearance or detailing on my new The dealership had a wide variety of trucks to choose from, and the perfect one for me. I was disappointed with the appearance or detailing on my new truck. It was dirty and honestly not presentable. That had nothing to do with Shaun or Aaron, they bent over backwards for me. Shaun actually got some cleaner and cloth rags to clean some of the dirty spots. Then the service department put mud flaps on and didn't tighten the screws! Shaun had to bring it back to get redone? Other then those two issues I was extremely happy. More

Extraordinaire oil change service During my oil change service, the mechanics discovered a mouse nest in one of the cabin filters. They were able to clean out the nest and replace the During my oil change service, the mechanics discovered a mouse nest in one of the cabin filters. They were able to clean out the nest and replace the filter. They were also very helpful with information regarding what I can do to prevent it happening again. Go figure, fresh drier sheets. Everyone was up front with what they found and could fix. More

Sick Cruze I recently brought my 2016 Cruze end for service because it was running poorly and the check engine light was on. Jeff Hetrick got my car in right aw I recently brought my 2016 Cruze end for service because it was running poorly and the check engine light was on. Jeff Hetrick got my car in right away for review. Long story short, all four Pistons needed to be replaced. Jeff sent me on my way with a rental car and proceeded to arrange for my car to be fixed. He kept me informed through the whole process it was a great help in explaining the process impossible reasons why this happened. More

I have never been disappointed in the quality and expertise Every time I call for appointment for my car problems I get immediate service. Good communication and concern over my worry's. I get the sense that th Every time I call for appointment for my car problems I get immediate service. Good communication and concern over my worry's. I get the sense that they want me to be satisfied and safe and have taken the trouble to review all symptoms I can relate. It is very evident in the write up when I get the billing review back that they did in fact listen to all I said in my description of concerns ! They took it to heart and did their best to solve the problem. More

Superb Cusyomer Care My wife and I were traveling in Wisconsin last eek in our 2015 Corvette. I wasn’t sure if I should drive the car or not. It was 3:00 pm on Sat. I had My wife and I were traveling in Wisconsin last eek in our 2015 Corvette. I wasn’t sure if I should drive the car or not. It was 3:00 pm on Sat. I had received a warning message fro Onstar and the check engine light was on. Although the service dept. was closed, I talked to a salesman who sai he would try to contact the Service Mgr on his personal phone and call me back. the salesman returned my call an hour later instructing me on what I should do. On Monday, I contacted Clinton. A Service Advisor. He got the car in right away on Tuesday morning. The problems were fixed and I was relieved to find out that no major damage was done to the car. Bottom line, I greatly appreciate the Sevice Mgr and Clinton for the great Customer service and personal attention both gave to me. This kind of attention is the reason I’ve had my two Corvettes serviced at Piolar for the last 8 years. More

Awesome Service! By far the easiest car buying experience I've ever had! Shaun was awesome to work with. Well organized, quick, personable, and no high pressure Sal By far the easiest car buying experience I've ever had! Shaun was awesome to work with. Well organized, quick, personable, and no high pressure Sales pitch! More

Great service! Personalized friendly service and great waiting room area! Take both my personal car and fleet truck for service here. Fixed a tire pressure warning Personalized friendly service and great waiting room area! Take both my personal car and fleet truck for service here. Fixed a tire pressure warning issue on one tire, and found another problem with another tire they missed, but fixed it for free! More

good deal Jeff Hetrick is a five star service guy...has been for years. Made the appointment and work easy...kept me informed all during the service. If you Jeff Hetrick is a five star service guy...has been for years. Made the appointment and work easy...kept me informed all during the service. If you lose this guy, I am following him to his new place :>) More

Frustrating, they dont listen to customers. I went in for an oil change and to have my tires rotated and balenced, i told the guy who took my keys twice! I do not want wheel weights on the outsi I went in for an oil change and to have my tires rotated and balenced, i told the guy who took my keys twice! I do not want wheel weights on the outside of my wheels(this should be standard) aluminum wheels will corode because disimilar metals do that. It was apparently the end of his shift and he tossed the keys to a diffrent guy and told him to do an oil change balance and rotate, and obvuously already forgot about my 2 time request to not have wheel weights on the outer side of my wheels, because I now have weights on the outside of my wheels. Ill drive an extra 15 min. To merit chev from now on because this isnt the first time I have left feeling frustrated. More

Unfriendly staff. Long wait. I was not greeted with friendly manner at all. I had an appointment and the man at the desk did not look up but said “If I start this I am going to ge I was not greeted with friendly manner at all. I had an appointment and the man at the desk did not look up but said “If I start this I am going to get interrupted.” I just had an oil change and tire rotation. It took an hour and a half. My car was sitting out front for a while and no one came to get me as they said they would. So I went out front to pay and the cashier said they just finished. I knew that was not true because I had seen my car sitting there. Then I had to come back in to have them turn off the maintenance light. Not a big deal but I already felt I had been there too long since I was told it would take a hour. More