Walser Polar Chevrolet

2016 Chevy Equinox It's been awhile since I've been to a dealership and purchase a vehicle. Walser Chevrolet impressed me with how they work with potential clients inste It's been awhile since I've been to a dealership and purchase a vehicle. Walser Chevrolet impressed me with how they work with potential clients instead of using pressure tactics. Our sales representative Bruce Thompson always made sure there are questions were answered as he worked us through the process of purchasing our 2016 Chevrolet Equinox. I highly recommend Bruce Thompson and Walser Chevrolet for anyone looking for new or used vehicles. More

Incompetent service They overfilled my oil two services in a row by about a quart. This is overfilled by a lot for a small displacement engine (1.4 liter). When I point They overfilled my oil two services in a row by about a quart. This is overfilled by a lot for a small displacement engine (1.4 liter). When I pointed out that the oil was overfilled jeff the service writer incorrectly showed me a dot on the dipstick that he said indicated full. The oil was above the dot, and the dot is way above the full “hash marks” that the owners manual sites as the full indicator hash marks. The manual says anything above the hash marks can permanently damage your engine. So you have an incompetent service writer, or a complete lier. And then to have the dealership overfill the oil a second time in a row after I point out the mistake the first time is enough for me to never go there again. Someone should teach jeff how to check the oil correctly, and teach the maintenance tech to put in the correct amount of oil. Unacceptable service for a Chevy dealership. I’ll take my business elsewhere. Jeff also tried to get me to pay an extra diagnostic cost that was completely not needed. He gave me the line that he was going to hook up the scanner to troubleshoot the problem. I questioned why since there was no check engine light. Trying to jack up the price for providing no service or value. He would have come back and explained that they didn’t find anything. No, really? Ridiculous. Total turn off. I know more about cars than this guy who deals with cars every day. More

initial service did great job on the service for the first service job. Jeff was polite, knowledgeable, Prompt and professional, we will certainly look forward to ou did great job on the service for the first service job. Jeff was polite, knowledgeable, Prompt and professional, we will certainly look forward to our next visit with him. More

Thanks Friendly knowledgeable staff. Quick efficient work. Liked the free car wash too. Check out was fast. Chad let me know what needs to be done next a Friendly knowledgeable staff. Quick efficient work. Liked the free car wash too. Check out was fast. Chad let me know what needs to be done next and didn’t pressure me More

Fast efficient professional I was connected with Tony and although it wasn't a record time, we worked through the transaction quickly. Excellent admin tools/forms. Best car bu I was connected with Tony and although it wasn't a record time, we worked through the transaction quickly. Excellent admin tools/forms. Best car buying experience in a very long time. Nicely done. More

Awesome Our buying experience was probably one of the mostmpositive I have ever had. Tony showed us the vehicles that fit our needs, no more, no less. He show Our buying experience was probably one of the mostmpositive I have ever had. Tony showed us the vehicles that fit our needs, no more, no less. He showed us all the features of the vehicle and let the product speak for itself I was very impressed with his sales style. The car is exactly what we needed l!!! Thanks Tony! More

I'm happy Easy, quick, and friendly. I came with no appt and my oil change was done right away. He offered me extras and I declined but he didn't pressure me. Easy, quick, and friendly. I came with no appt and my oil change was done right away. He offered me extras and I declined but he didn't pressure me. More

Great service comfortable waiting lounge Completed the service in the time stated. Comfortable waiting lounge with internet service. Final touch with a courtesy vehicle wash. No appointment w Completed the service in the time stated. Comfortable waiting lounge with internet service. Final touch with a courtesy vehicle wash. No appointment was needed for the service. More

New Vehicle purchase Shaun Ricci did an excellent job without high pressure and over selling. Made the process easy even with all paper work requirements. Would recommend Shaun Ricci did an excellent job without high pressure and over selling. Made the process easy even with all paper work requirements. Would recommend to others. More

Excellent experience Jessica was very friendly and listened what I was looking for. Did the normal upsells, but treated it more like an offering than a must buy. Leaving t Jessica was very friendly and listened what I was looking for. Did the normal upsells, but treated it more like an offering than a must buy. Leaving the choices up to me. Will be back for the next car More