Walser Polar Chevrolet

Great, smooth experience Brought my '17 Cruze in for an issue with the EVAP system, and everything was taken care of in two, one-hour appointments. Appointment scheduling was Brought my '17 Cruze in for an issue with the EVAP system, and everything was taken care of in two, one-hour appointments. Appointment scheduling was flexible and convenient, and a loaner would've been an option if I'd needed it. I was very happy with the service, especially since I was anxious about going in, and also because it was all covered under my bumper-to-bumper warranty! Thank you to Clint and the service team at Polar Chevrolet. More

Poor customer service. Jeff is very unfriendly, more about profit, and very rood in approach. I had the same experience when I came in for an oil change and was working with Jeff is very unfriendly, more about profit, and very rood in approach. I had the same experience when I came in for an oil change and was working with jeff. Unfortunately i was paired with him this time when i came in for an engine service. Never coming here again. More

Recall Guys did a good job with my suburban fixing the recall. Jeff took the car and fixed it came in the service area said were all finished and he did Guys did a good job with my suburban fixing the recall. Jeff took the car and fixed it came in the service area said were all finished and he did a good job I felt comfortable with them and it seem like he knows what he was doing. More

Excellent Jeff was great! He helped me understand and was real easy to work with. Hassle free and honest what more could I ask for! Thanks! Jeff was great! He helped me understand and was real easy to work with. Hassle free and honest what more could I ask for! Thanks! More

Oil change I like the crew all time, they are very nice and gentlemen, also the building is clean and nice. The guy who is always helping me is very professional I like the crew all time, they are very nice and gentlemen, also the building is clean and nice. The guy who is always helping me is very professional in his job. More

Ripped me off on my trade in This place is a joke. Gave me nothing for my trade in said it wasn’t worth what I wanted and then turn around and sell it for double what they gave me This place is a joke. Gave me nothing for my trade in said it wasn’t worth what I wanted and then turn around and sell it for double what they gave me. I will never do business with them ever again. Nothing but a rip off. Wish I would have went somewhere else and gave my business to a place that deserved it. I wish I still had my car. Never Again. Take your business somewhere that respects their customers this place sure doesn’t. This place is a joke More

Fast friendly service Got me in for an oil change fast, and quick turn around. Loved that they matched advertised prices of other GM dealerships. Need to be a little more Got me in for an oil change fast, and quick turn around. Loved that they matched advertised prices of other GM dealerships. Need to be a little more diligent on details. Told me I needed 8 qt oil when my vehicle only has 6 at. Also forgot to do car wash requested, and updating the charge do to corrected oil chg service. More

Staff is great I put a lot of miles on so I see the service staff often. They have all been great so far. Jeff Hetrick was my advisor for this service. I put a lot of miles on so I see the service staff often. They have all been great so far. Jeff Hetrick was my advisor for this service. More

Outstanding service center I had issues with my vehicle that I purchased from a completely different Chevrolet dealer. Not being happy with the treatment I received from that d I had issues with my vehicle that I purchased from a completely different Chevrolet dealer. Not being happy with the treatment I received from that dealership, I took it in to the polar Chev dealership. Within a matter of hours, I was already scheduling a date to have the warranty work done free of charge. Not only that, but they even went the extra mile and did a bit of extra work to make sure this would not be an issue in the future. Outstanding service and they did a great job on the body work that my truck required. Highly recommend this service center to any GM owners. I wish I had a list of name for all the people I communicated with, because each and every one was extremely helpful, and professional in the process. More

Friendly, courteous and efficient. I arrived on time for my appointment and there was no wait. Everything was was completed to my satisfaction. Service details were explained and all my I arrived on time for my appointment and there was no wait. Everything was was completed to my satisfaction. Service details were explained and all my questions answered. My vehicle was finished at the time I was told it would be. Everyone was friendly and courteous. More