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Walser Nissan Wayzata - Service Center

Wayzata, MN

4.6
252 Reviews

252 Reviews of Walser Nissan Wayzata - Service Center

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September 04, 2024

Did not contact me as they said they would. The tech was apparently ill but I texted and tried to call him twice and his voicemail was full. Inexcusable. More

by CFEIGE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Vang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Walser Nissan Wayzata responded

Cfeige2, it is disappointing for us to hear that your experience was anything less than great. Please reach out to us at (952) 475-3939 so we may assist you in moving forward towards a resolution.

September 02, 2024

They were very, very good. They were tired getting the transmission replaced under warranty. They kept me informed I would go to them anytime. More

by GOLFNERD007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Walser Nissan Wayzata responded

Golfnerd007, we are so pleased you enjoyed your visit to Walser Nissan Wayzata! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 01, 2024

Professional, friendly, & informative. I will definitely be back and feel the staff had my best interests in mind. More

by Svegalp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Walser Nissan Wayzata responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 01, 2024

did not properly explain the error code i came in with. did not properly explain the error code i came in with. More

by tnc021
Recommend Dealer
Yes
Employees Worked With
Mike Vang
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Walser Nissan Wayzata responded

Tnc021, we regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (952) 475-3939.

August 29, 2024

I asked them to do a tire rotation. They forgot to do it. They put the wrong mileage on my roul change reminder sticker. When I called them to ask about it. The guy on that answered the More

by RYANHOERNEMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Vang
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2024 -

Walser Nissan Wayzata responded

Ryanhoernemann, thank you for taking the time to leave us feedback about your experience with us. We will use this as a training opportunity to improve our performance in the future!

August 28, 2024

Quick and easy service appointment! We really appreciate the complementary first couple service appointments! Really nice perk! Very convenient overall. Thanks! More

by CHARMEDINMPLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2024 -

Walser Nissan Wayzata responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 26, 2024

The service department was easy to work with and my car was ready within the time promised. Great job. More

by JAYSCOTTERICKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

The dealership is very nice and got my oil change done in a timely manner. Mike Vang kept me informed to the progress. Thanks More

by CHIPNDAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

Great people, easy communication and quick. The entire dealership has a really good vibe, low pressure, informative and professional. Best car buying experience I’ve ever had, I actually had More

by COLEMANCRAFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Kruger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Bullinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Runkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Midthun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody B
August 22, 2024

Our experience with the service department was top notch! Very efficient, responsive, thorough! Highly recommend! More

by mk.burke4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Kruger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Bullinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Runkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Midthun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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