Walser Nissan Wayzata - Service Center

My service was exceptionally easy. Staff was super friendly. I was able to wait in a bright, comfortable lounge. Staff was super friendly. I was able to wait in a bright, comfortable lounge. More

Good experience with service department. Good communication with issue I had with my 2016 Nissan. Good communication with issue I had with my 2016 Nissan. More

Quick service, along with friendly and helpful staff. There was a comfortable waiting area with magazines. There was a comfortable waiting area with magazines. More

I walked in and felt like family, I was very well taken care of, everything was explained and I will 100% go to this dealership again! care of, everything was explained and I will 100% go to this dealership again! More

Didn’t have a clue where my car was and I had to call several times several times More

Solved my problem and sent me the video of their work to demonstrate exactly what was wrong and what they did to fix it. Talk about transparency! demonstrate exactly what was wrong and what they did to fix it. Talk about transparency! More

Brought our Rogue in for an oil change and inspection. Adam was our service advisor and he was great - he greeted us as soon as we arrived and gave a thorough explanation of the work being done. The waiti Adam was our service advisor and he was great - he greeted us as soon as we arrived and gave a thorough explanation of the work being done. The waiting area was clean and there were nice snack and drink options. We especially appreciated that our vehicle was done within the promised time frame and that Adam was transparent about what needed to be done/what could wait. Thank you for the great service! More

I purchased this car there. There is new ownership and facility upgrade. The experience was fine. There is new ownership and facility upgrade. The experience was fine. More

Lack of communication by staff was very disappointing. I had to call and email several times to get updates. Services I asked for were not completed such as the oil change and tire rotation. My 2022 Mur I had to call and email several times to get updates. Services I asked for were not completed such as the oil change and tire rotation. My 2022 Murano was towed in because it wouldn’t start and was under warranty. But they weren’t able to tell me what the issue was even though they had the car 5 days to complete a diagnostic. Left empty handed with no oil change, tire rotation or diagnostic. More

I tried calling but unable to speak with a person. Made a appointment but never got a response. It said I would get an email or phone call. I didn't receive either. I did go for the appointment and t Made a appointment but never got a response. It said I would get an email or phone call. I didn't receive either. I did go for the appointment and thy were expecting me. I got home and there was a message but was 10 minutes before my appointment. Very upset with how making an appointment. The service was good at dealer, but making an appointment was horrible. More