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Walser Nissan Wayzata - Service Center

Wayzata, MN

4.5
253 Reviews
Call Service Center (612) 426-6995

253 Reviews of Walser Nissan Wayzata - Service Center

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January 04, 2024

Excellent service and great customer service! I would definitely recommend bringing your vehicle here for service. More

by KINAMARSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

Walser Nissan Wayzata responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

January 03, 2024

The service person was very kind and knowledgeable. Even with the internet issue, we got the work done. More

by BENNEM6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2024 -

Walser Nissan Wayzata responded

Hi Bennem6, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 03, 2024

I had to wait two hours for just an oil change despite having an appointment More

by FIRAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Casey Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

Walser Nissan Wayzata responded

Hi Firas, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to have a better understanding about your experience. Please reach out to us at (952) 475-3939 at your earliest convenience and we will do our best to resolve this with you.

January 03, 2024

I liked the woman who did my service, she was easy to talk to. Service overall took a little bit longer than I thought. More

by CZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

Walser Nissan Wayzata responded

Cz, thank you for your kind review; we are happy to pass along your comments to the team here at Walser Nissan Wayzata!

January 03, 2024

Service department is great! Really helpful & considerate staff. Love the new remodel on the dealership More

by RISKARAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Walser Nissan Wayzata responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 30, 2023

They were very fast and efficient. They answered all my questions promptly and professionally. I also enjoyed the complementary transport. More

by BIKOJUMBA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Walser Nissan Wayzata responded

Bikojumba5, we are glad we could help! We look forward to your next visit! Take care!

December 28, 2023

Had a good service that met expectations. Please get car wash facility asap. This has been pending at this service station for more than 4 years now. It would be good to get a quick complimen More

by BHARADWAJ.ABHIJIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Novotny
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2023 -

Walser Nissan Wayzata responded

Hello BHARADWAJ, Thank you for the review! There is still a shop expansion planned and the addition of a car was as well!

December 28, 2023

We had our trucks oil changed there on Tuesday and had to make the 50 mile, 1 hour round trip again today because the drain plug wasn’t tightened all the way. I’m very frustrated by this as we now have to cl More

by Missy Bolton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron
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Dec 30, 2023 -

Walser Nissan Wayzata responded

Hey Missy, I am very sorry to hear about this and would like the opportunity to make it up to you! Please reach out to me directly when you have some time. 612-712-1246. Sincerely, Casey Novotny General Manager Walser Nissan Wayzata 612-712-1246

December 27, 2023

Breanna was very accommodating and knowledgeable. She explain to me in every details of the service. More

by joshuapaul.avellana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Kreft
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Dec 29, 2023 -

Walser Nissan Wayzata responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions or needs, please give us a call. We're always happy to help!

December 26, 2023

They were able to diagnose the problem and fix it the same day. I also appreciate the videos they send More

by JVAD101382
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Dec 29, 2023 -

Walser Nissan Wayzata responded

Thank you again for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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