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Walser Nissan Wayzata - Service Center

Wayzata, MN

4.6
223 Reviews

223 Reviews of Walser Nissan Wayzata - Service Center

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March 08, 2024

Customer service was great. Vehicle was done once said. The only thing that would’ve made it a five star is a car wash. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Walser Nissan Wayzata responded

Hi Mary, we are very happy to have provided you with such a positive experience! A car wash is in out future plans here at the store! Thank you and we hope you have a great day!

March 07, 2024

Professional service team. Excellent service. Very efficient process, like the video of my car. Thank you. More

by MICHAELSPECTOR0510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Midthun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Walser Nissan Wayzata responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 07, 2024

I got the video walk through 10 times which seems excessive. Not sure why that is. More

by MICHAEL.ECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 11, 2024 -

Walser Nissan Wayzata responded

Michael, thank you for taking the time to leave us feedback about your experience with us. The video should only go out 1 time, I am thinking there was a glitch in our system. Thank you for letting us know so we can look into it! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 06, 2024

Fixed a problem with warranty right away and were flexible with last minute schedule changes More

by KARI816
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Walser Nissan Wayzata responded

Hi Kari, thank you for taking the time to leave a review for us at Walser Nissan Wayzata. We're happy we could meet your expectations!

March 06, 2024

The new facility waiting area is very impressive. Could use an area for kids. Great service by the service department! More

by TJUST10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Walser Nissan Wayzata responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 05, 2024

Good experience. No hard selling. Facts based advice. Why are we enforcing 15 words? What's wrong.. More

by MARKETINGUS2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McDonald, Adam Arrigoni
Mar 11, 2024 -

Walser Nissan Wayzata responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 04, 2024

Fixed my car fast and had me in and out of the dealership. They also helped me figure out that my repairs were under warranty saving me money. More

by ERINREVAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emanuel in the service department
Mar 06, 2024 -

Walser Nissan Wayzata responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 02, 2024

Great experience the part that was needed came in quickly Emmanuel kept me informed during my appointment as to when my car would be finished he a very friendly person to deal with Waiting area is More

by KAHANSEN31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmanuel
Mar 07, 2024 -

Walser Nissan Wayzata responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 01, 2024

Service was prompt and accurate. Technician and service representative were friendly and professional. Waiting area is comfy and sales agent wasn't too irritating. More

by CHUXREC2016
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McDonald, Adam Arrigoni
Mar 04, 2024 -

Walser Nissan Wayzata responded

Hi Chuxrec2016, thank you for taking the time to leave a review for us at Walser Nissan Wayzata. We're happy we could meet your expectations! Thank you, and have a fantastic day!

March 01, 2024

The service was excellent. The service advisor and the mechanic did a great job. The customer waiting area was very clean More

by MMEDICKJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Arrigoni
Mar 04, 2024 -

Walser Nissan Wayzata responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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