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Walser Nissan Wayzata - Service Center

Wayzata, MN

4.6
252 Reviews

252 Reviews of Walser Nissan Wayzata - Service Center

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November 10, 2024

Service was prompt and done in a timely fashion. I was kept informed when parts arrived and when the work was completed. More

by BSWEENEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

I received amazing customer service on the repair of my vehicle. Eric, the service manager went above and beyond. He treated me like family More

by ROBERTANORDAHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric the service manager
Nov 11, 2024 -

Walser Nissan Wayzata responded

Robert, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 07, 2024

They got me in on short notice as I forgot to schedule an appointment and desperately needed an oil change. More

by MARNA1947
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Walser Nissan Wayzata responded

Hi Marna1947, thank you for taking the time to leave a review for us at Walser Nissan Wayzata. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 07, 2024

Mike was amazing, and the service was excellent. They got me in early, even before my appointment time, and kept me very well apprised of the service being performed on my car. They recommended free More

by JESS.SKOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Walser Nissan Wayzata responded

Hi Jess, thank you for taking the time to leave a review for us at Walser Nissan Wayzata. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 04, 2024

Service inspection video interesting but hardly essential. Long wait for this early arrival client for simple oil change and courtesy overview. I’m sure my service guy did a good job, but absolutel More

by CHASGRIBBS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

Service was prompt and done in a timely fashion. I was kept informed when parts arrived and when the work was completed. More

by hoopsapshack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Walser Nissan Wayzata responded

Hoopsapshack, thank you for taking the time to leave us feedback about your experience with us.

November 02, 2024

Apparently they could t diagnose my issue and without my permission they cleared the code making it difficult for the next dealership that did diagnose my issue to not be able to claim it under the warrant More

by Evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Vang
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Walser Nissan Wayzata responded

Hi there, I would like to get some more details about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at 651-392-6432 when you have a chance. Thank you, and we look forward to hearing from you.

November 02, 2024

Excellent service, speedy and very polite. I stopped in without an appointment on November 1 at noon and they helped me with my tire warning. More

by PLYMOUTHSELECT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Walser Nissan Wayzata responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Walser Nissan Wayzata

October 31, 2024

The people kept me informed on how things were going and answers Andy questions I had. Please look at adding an option to speak with a person when calling in for a service appointment. Needed to order a More

by GREWEDARRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kurt
Nov 11, 2024 -

Walser Nissan Wayzata responded

Hello Grewedarrick, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 28, 2024

Everything was handled professionally by the tech. I don,t have time for this for the type of service done on my car. More

by MICHAEL.MILTON72
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Walser Nissan Wayzata responded

Michael.milton72, we are so pleased you enjoyed your visit to Walser Nissan Wayzata! Please let us know if there is anything else we can do for you; we are more than happy to help!

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