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Walser Nissan Wayzata - Service Center

Wayzata, MN

4.5
264 Reviews

264 Reviews of Walser Nissan Wayzata - Service Center

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December 02, 2024

We are really happy with Walser Nissan they did excellent job in our vehicle went the extra mile to fix the issue with our vehicle I would recommend this dealer anytime for buying a car from them and servici More

by M.Ahmed
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik 5 starts for him in
Dec 06, 2024 -

Walser Nissan Wayzata responded

M.ahmed, we are so pleased you enjoyed your visit to Walser Nissan Wayzata! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 01, 2024

The worst customer service. Phone system routes calls incorrectly. Long waits for oil change and rotation. By far the worst car dealership for me in 5 different vehicle ownersh More

by Very disappointed customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Casey Novotny
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Vang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Walser Nissan Wayzata responded

Very Disappointed Customer, we regret to hear that you had this experience with us. Please reach out to me directly so I can gather more information to try and resolve this issue. Thank you, Casey Novotny General Manager Walser Nissan Wayzata 612-712-1246

November 29, 2024

Easy in, easy out. Always courteous and ready for my appointments. Met my needs efficiently. More

by KENSTROM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Walser Nissan Wayzata responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 25, 2024

It’s been a great experience, the customer service is very efficient and reliable. Keep up the good work. More

by DESTINJHONKELY35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Walser Nissan Wayzata responded

Hey Dustin, thank you for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 24, 2024

Good service, met our needs, vehicle was presented fairly and honestly. I could not expect more from a car dealer. More

by GUSTAFSONEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lackay
Nov 27, 2024 -

Walser Nissan Wayzata responded

Gustafsoneh, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 24, 2024

Salesmen very nice, helpful. My car still has issues Very inconvenient to bring in Disappointed a brand new car has issues More

by KATHYCOMER3
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Casey Novotny
3.0
This rating includes all reviews, with more weight given to recent reviews.
Will Runkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Midthun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Swoop
Nov 27, 2024 -

Walser Nissan Wayzata responded

Kathycomer3, thank you for taking the time to leave us feedback about your experience with us. Can you please reach out to me and let me know what is going on with your New Rogue so I can get you in the right hands to resolve the issue. Sincerely, Casey Novotny General Manager Walser Nissan Wayzata 612-712-1246

November 22, 2024

Good service department. Easy to get in and out for oil changes. Constant communication during the service. More

by VERNA.ADAMEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Walser Nissan Wayzata responded

Verna, we are so pleased you enjoyed your visit to Walser Nissan Wayzata! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 22, 2024

Those in the service department were very friendly and explained everything. A pleasant area to wait for your work to be completed. More

by NORSKENOOK131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Walser Nissan Wayzata responded

Norskenook131, we are so pleased you enjoyed your visit to Walser Nissan Wayzata! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 22, 2024

Nickel & dime…I had $600 in work done and I asked for help getting my rear license plate off and I was told it would cost at least $150. I know it’s a business, but you don’t always have to grab as many More

by HUGHES_REF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Vang
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Walser Nissan Wayzata responded

Hey Hughes, I am sorry we left a bad taste in your mouth. If you still have not addressed the plate issues, we are more than happy to work with you on it. Please let me know if you still need assistance. Sincerely, Casey Novotny General Manager Wayzata Nissan 612-712-1246

November 22, 2024

Great dealership with great people. Showed up unannounced for a recall on my Ariya and they got me in and out in under an hour! Will be going back! More

by Novotz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Tiller
Nov 27, 2024 -

Walser Nissan Wayzata responded

Hi Novotz, thank you for taking the time to leave a review for us at Walser Nissan Wayzata. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

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