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Walser Nissan Wayzata - Service Center

Wayzata, MN

4.5
270 Reviews

270 Reviews of Walser Nissan Wayzata - Service Center

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January 20, 2025

Friendly Helpful Knowledgeable They answer all my questions! Check with me for any concerns! Respectful More

by clarkson55446
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Midthun
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Tiller
January 19, 2025

the quality of work performed, communication from the service department, the service center's explanation of cost of service More

by DAVEISCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Great experience, great service. Very accommodating and friendly. Kept me updated on the progress. Thank you! More

by jfree67
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Everything went great. I had a new battery installed in my key fob and it still says low battery. Tried calling and always got full mailbox and couldn’t leave a message. Tr More

by aca55321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Quick response. Good service. Work completed in a timely manner. Friendly staff. Kurt is always great! More

by schaum1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kurt Federer
January 12, 2025

Kurt is always polite and to be honest I don’t think I would go there if it were not for him. We had a bad incident about 6 months ago and if it were not for him and the manager I for sure would not be More

by p.bergslien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m almost sure his name was Kurt
December 02, 2024

We are really happy with Walser Nissan they did excellent job in our vehicle went the extra mile to fix the issue with our vehicle I would recommend this dealer anytime for buying a car from them and servici More

by M.Ahmed
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik 5 starts for him in
Dec 06, 2024 -

Walser Nissan Wayzata responded

M.ahmed, we are so pleased you enjoyed your visit to Walser Nissan Wayzata! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 01, 2024

The worst customer service. Phone system routes calls incorrectly. Long waits for oil change and rotation. By far the worst car dealership for me in 5 different vehicle ownersh More

by Very disappointed customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Casey Novotny
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Vang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Walser Nissan Wayzata responded

Very Disappointed Customer, we regret to hear that you had this experience with us. Please reach out to me directly so I can gather more information to try and resolve this issue. Thank you, Casey Novotny General Manager Walser Nissan Wayzata 612-712-1246

November 29, 2024

Easy in, easy out. Always courteous and ready for my appointments. Met my needs efficiently. More

by KENSTROM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Walser Nissan Wayzata responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 25, 2024

It’s been a great experience, the customer service is very efficient and reliable. Keep up the good work. More

by DESTINJHONKELY35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Walser Nissan Wayzata responded

Hey Dustin, thank you for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help!

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