Walser Nissan Coon Rapids - Service Center

Sent me a post card for an oil change. I scheduled it and had my oil changed. They then charged me full price. Since I didn't have a Nissan. I was then told in that in the fine print it I scheduled it and had my oil changed. They then charged me full price. Since I didn't have a Nissan. I was then told in that in the fine print it says that. Then then continue to spam me trying to buy my vehicle from me and sell me a new one. More

Never return my calls it's been almost 5 weeks since I was told when they got a bigger loaner car in she would call me to bring my car back because after they put a new rear diff gasket in I'm having noi was told when they got a bigger loaner car in she would call me to bring my car back because after they put a new rear diff gasket in I'm having noise issues More

Josh was amazing to work with and helped us all the way through the process and kept us informed of progress. A+ for Josh through the process and kept us informed of progress. A+ for Josh More

Found the issue quickly and kept me informed. Got me a loaner car when it was discovered that I needed to leave my car in order to get parts to fix it. Got me a loaner car when it was discovered that I needed to leave my car in order to get parts to fix it. More

Took care of a billing issue. Kept me posted. Went beyond expectations and addressed my concerns. Kept me posted. Went beyond expectations and addressed my concerns. More

The recall replacement was complete on schedule, and the service agent explained what was done. service agent explained what was done. More

Was clean and fairly quick. Though I wasn’t asked if I was using a coupon or deal. I had to bring it up at check out Though I wasn’t asked if I was using a coupon or deal. I had to bring it up at check out More

Liked the person who was helping me. Took about the time she said it would. Took about the time she said it would. More

Service manager was rude and condescending, wouldn’t listen to my concerns about my truck. Kept interrupting me and was more concerned about hearing his own voice listen to my concerns about my truck. Kept interrupting me and was more concerned about hearing his own voice More

Josh from Walser in Coon Rapids, very nice, gave great status updates. Thanks for helping make the process easy. status updates. Thanks for helping make the process easy. More