Walser Nissan Coon Rapids - Service Center

Was greeted promptly in service bay. Told what was going to be done and it was. Was completed when promised and went over everything with me. Told what was going to be done and it was. Was completed when promised and went over everything with me. More

Have nothing but positive experiences with this dealership. The service department is excellent, especially shawn. He is very knowledgeable and professional. dealership. The service department is excellent, especially shawn. He is very knowledgeable and professional. More

Only chose this dealership since it was a complimentary oil change from purchasing my vehicle there. Booked it online as complimentary then when my service was done they wrote up my bill and didn’t know an oil change from purchasing my vehicle there. Booked it online as complimentary then when my service was done they wrote up my bill and didn’t know anything about it being complimentary. I had to forward my email from the dealership as proof and wait longer to have them fix the write up. They seemed annoyed with me. Never would have driven 45 minutes to pay full price for dealership oil change. I bought the used vehicle 6 months prior and requested they do a transmission flush as part of the sale. I was told it wasn’t necessary or indicated on the vehicle inspection. I could have predicted this would happen and sure enough at this oil change appointment, suddenly it was recommended to have the transmission oil flushed. Very frustrating. I can’t imagine that in the last 6 months of 3,500 mile the vehicle was driven, suddenly the transmission oil was bad. And last complaint is they didn’t wash my vehicle. That’s the best perk of having service at a dealership. But it wasn’t washed and this was yet another disappointment. More

I had a coupon for a oil change so I came in. The time I spent there I listened to sales try to scam everyone around me into getting unnecessary stuff done to their cars. I talked to two ladies a The time I spent there I listened to sales try to scam everyone around me into getting unnecessary stuff done to their cars. I talked to two ladies and listened to their horror stories about your dealership. I had sales texting me wanting to buy my car. The guy came out and tried to talk me into extremely overpriced tires and whatever else they could think of. When i got into my car it smelled like cigarette smoke! Ish!! This visit made it clear why I you can't trust dealerships. Your greed has replaced morals. You lost my business. More

I had a oil change. It was done on time. I was very please with the work. It was done on time. I was very please with the work. More

Service didn't take too long even though there were a lot of people waiting. of people waiting. More

Wonderful and attentive. They have taken good care of me each and every time. They are like family. They have taken good care of me each and every time. They are like family. More

No communication from the service team. Over priced and not even a great outcome in the end Over priced and not even a great outcome in the end More

Walser always gets my car in when scheduled, diagnoses the issue quickly and performs the necessary repairs with skill. And the price is always reasonable… or better. Wouldn’t take my car anywhere else. the issue quickly and performs the necessary repairs with skill. And the price is always reasonable… or better. Wouldn’t take my car anywhere else. More

My experience contained multiple missteps. Poor communication, no loaner car for recall and warranty work and not honoring the free oil change and tire rotation I received during vehicle p Poor communication, no loaner car for recall and warranty work and not honoring the free oil change and tire rotation I received during vehicle purchase. Yuck More