Walser Nissan Coon Rapids

3rd time in 2 months from Rob Hermann!! This dealership continues to take care of my family month in and month out. My wife and I had leased new Nissans in September from Rob and now we have This dealership continues to take care of my family month in and month out. My wife and I had leased new Nissans in September from Rob and now we have the dreaded 16 year old driver and needed a vehicle for him. I called Rob Hermann and told him my predicament, needing affordable yet safe for that first time driver. He recommended instead of spending the 4-5k on an older late model that we lease something for him. The advantage of this is no worries about safety or anything going wrong since it's under warranty. We talked it over and decided Rob was right. Rob was waiting for us to arrive with a Altima that we drove upon arrival, the car had some comfort features but wasn't over the top with options which is exactly what he needed. We took delivery less than 2 hours later. This dealership has helped my family time and time again. If you need a vehicle you have to see Rob Hermann for all your needs. They treat you like family and I never have to question any motives. Thanks again Rob!! More

Great Experience Had a great experience purchasing our new Murano. Scott and his management team worked hard to make sure our time there was fun and easy. Loved the ex Had a great experience purchasing our new Murano. Scott and his management team worked hard to make sure our time there was fun and easy. Loved the experience and wanted everyone to know. More

GREAT'''' NICE TO WORK WITH MY FIRST CONTACT WAS BY E-MAIL AS I DON'T HEAR ALL THAT WELL, I SET UP AN APPOINTMENT WITH MR. PFLUGH. AS I KNEW WHICH MODEL MURANO WE WANTED MR PFLU MY FIRST CONTACT WAS BY E-MAIL AS I DON'T HEAR ALL THAT WELL, I SET UP AN APPOINTMENT WITH MR. PFLUGH. AS I KNEW WHICH MODEL MURANO WE WANTED MR PFLUGH SUGGESTED A TEST DRIVE WHICH WE DID. WE WERE A LITTLE HESITANT TO MOVE ON FURTHER AND MR. PFLUGH SAID HE WOULD LEAVE US IN THE CAR TO DISCUSS IT. WE DECIDED WE LIKED IT AND WENT INSIDE TO TALK TO MR. PFLUGH ABOUT COLOR AS WE WERN'T TO SURE ABOUT THAT. WE DECIDED ON A BLACK ONE AND MOVED ON FROM THERE. MR.PFLUGH DISCUSED PRICE,FINANCING AND TRAE IN ALLOWANCE. WE SINGED ON THE DOTTED LINE. WE WERE VERY PLEASED WITH OUR TOTAL EXPERIANCE. WE WOULD NOT HESITATE TO RECCOMEND MR. PFLUGH AND COON RAPIDS NISSAN. O YES WE REALLLLLY LIKE THE MURANO More

Great Job Karl This is the third Nissan i have purchased in the last two years. My wife loves her Rogue and I my Altima. When i told him what i wished for, he imme This is the third Nissan i have purchased in the last two years. My wife loves her Rogue and I my Altima. When i told him what i wished for, he immediately said, "I've got one to show you. It was exactly what i wanted to trade up too. Thank you Carl! More

2 cars in 2 weeks! My husband met with Rob Hermann the week before and leased a new 15 Rogue, after driving the car for a week I decided we had to get another one. So we My husband met with Rob Hermann the week before and leased a new 15 Rogue, after driving the car for a week I decided we had to get another one. So we called up our sales consultant Rob and he worked effortlessly to find one just for me. The one I got has the options I truly enjoy including the Bluetooth, XM radio, spoiler and some other upgrades. The one thing it was missing that I have to have due to the cold is heated seats. Rob assured me he could put heated seats in this one at no trouble at all. I was ecstatic at this point and we did the deal, Rob took the time to explain my trade in value and why they were giving me what they were and I felt it was a fair offer. The night I picked up my new Rogue it was pouring rain so Rob brought the car inside so we could transfer our stuff and then he took the time to link my new phone and teach me all about the high tech options. Rob has really met our expectations when it comes to his service, professionalism and he truly made the process simple for us. My biggest regret is we won't need a new car now for a few years when these leases expire. Rob has made us a customer for life and I will tell everyone in the market for a vehicle to come see him. More

Great Customer Service from Scott Youmans My husband wrote a review already. But I wanted to add that I thought the experience from the time we stepped on the lot to the time we drove away in My husband wrote a review already. But I wanted to add that I thought the experience from the time we stepped on the lot to the time we drove away in our new car was excellent!! I want to add that you have an excellent employee: Scott Youmans. He was very courteous, informative and willing to take all the time we needed in the decision on our purchase. He went above and beyond in going over any and all questions we had. He made us feel so comfortable in this process. I would recommend anyone to come to Coon Rapids Nissan and work with Scott Youmans. Thank you Scott for making this process a fun and exciting time. I love my car!! More

The wife is HAPPY!!!! It was great shopping at Coon Rapids Nissan, My wife and I was able to walk the lot and look at the car we wanted, It was great shopping at Coon Rapids Nissan, My wife and I was able to walk the lot and look at the car we wanted, More

Great experience with no hassle. I had spoken to Rob Hermann on the phone about trying to unload a Jeep that had a lease payment on it I could no longer afford. Rob assured me he coul I had spoken to Rob Hermann on the phone about trying to unload a Jeep that had a lease payment on it I could no longer afford. Rob assured me he could get my payment down and still get me a great vehicle. I came in on a Tuesday night and Rob had the vehicle gassed, washed and ready to drive. It was a 15 Rogue, we went for a drive and he showed me all the features and how they work so I could try it all out. I came back from the test drive and he gave me a fair offer to trade in my Jeep. Rob and I did some paperwork and then Matt from finance brought me in and signed me out. He lowered my payments 250.00 a month and I still have a brand new car!! Awesome guys all around and they even stayed an hour past closing for me as well. I will be back for another vehicle from Rob real soon!! Go see him for awesome service and satisfaction. More

"The Best of the Best" My son and I were met with a pleasant greeting by (Sales Associate) Rob Hermann "Can I help you?" out in the car lot of the Coon Rapids Nissan deale My son and I were met with a pleasant greeting by (Sales Associate) Rob Hermann "Can I help you?" out in the car lot of the Coon Rapids Nissan dealership. It was late afternoon/early evening and time was of an essance for both my son and I. We had done our research and were in search for a Nissan Rogue, information my son shared with Rob, Rob invited us inside to his work station and coversation regarding our needs took place. Following the conversation Rob took us out to the Rogue he felt would best suite our needs, explained in detail the proformace and features, then we went for a test drive. Rob did an amazing job at listening to "Our" (the costomers) needs, answering "Our" questions and did his "Best" to fulfill them, not those of the dealerships or his. And... due to this "Best" costomer service of "Rob and his Team" we left that evening with a 2015 Nissan Rogue. And because he is "The Best of The Best" Rob closed up shope that evening (after closing time) without complaint or loosing his smile and energy! Thanks ROB Hermann!!! More

Perfect Anniversary Surprise! Thanks Rob Hermann (Sales Associate) for helping me provide the perfect Anniversary gift for my wife and executing a flawless surprise! I spent a lot Thanks Rob Hermann (Sales Associate) for helping me provide the perfect Anniversary gift for my wife and executing a flawless surprise! I spent a lot of time at other dealerships talking with sales and when I told them of my plan to surprise my wife with a car for our anniversary I felt as if they were not that interested in helping because they didn't believe I was serious. A couple dealerships kept trying to push/steer me towards vehicles that I wasn't interested in. When working with Rob he first asked me questions to get a better understanding of what I was looking for and most importantly he paid attention to what was most important to me and helped point me in the right direction while educating me on not just the positives, but any possible negative in regards to "what's important to me" I had also tested him by early on mentioning that a sunroof and navigation system wasn't important and even near the end when I was close to making a purchase he never tried pushing the upgraded vehicle on me. The day I came in I made the switch on him to his surprise and purchased a Platinum Nissan Pathfinder. My wife loves all of the extra perks that the upgraded version has and for the little extra cost over the standard model it is well worth it. In order to make the surprise work I had to make a couple of odd requests, but not once did Rob hesitate and found a way to make it work. Saying that he provided Great Service would be an understatement! He is an exceptional employee that Coon Rapids Nissan is lucky to have. An asset like Rob is hard to come by so if you are planning on stopping by make sure to ask for him. FYI - check out Coon Rapids Nissan on Facebook to see the pic of my wife with her new car! :) More