Walser Nissan Coon Rapids

Only chose this dealership since it was a complimentary oil change from purchasing my vehicle there. Booked it online as complimentary then when my service was done they wrote up my bill and didn’t know an oil change from purchasing my vehicle there. Booked it online as complimentary then when my service was done they wrote up my bill and didn’t know anything about it being complimentary. I had to forward my email from the dealership as proof and wait longer to have them fix the write up. They seemed annoyed with me. Never would have driven 45 minutes to pay full price for dealership oil change. I bought the used vehicle 6 months prior and requested they do a transmission flush as part of the sale. I was told it wasn’t necessary or indicated on the vehicle inspection. I could have predicted this would happen and sure enough at this oil change appointment, suddenly it was recommended to have the transmission oil flushed. Very frustrating. I can’t imagine that in the last 6 months of 3,500 mile the vehicle was driven, suddenly the transmission oil was bad. And last complaint is they didn’t wash my vehicle. That’s the best perk of having service at a dealership. But it wasn’t washed and this was yet another disappointment. More

I had a coupon for a oil change so I came in. The time I spent there I listened to sales try to scam everyone around me into getting unnecessary stuff done to their cars. I talked to two ladies a The time I spent there I listened to sales try to scam everyone around me into getting unnecessary stuff done to their cars. I talked to two ladies and listened to their horror stories about your dealership. I had sales texting me wanting to buy my car. The guy came out and tried to talk me into extremely overpriced tires and whatever else they could think of. When i got into my car it smelled like cigarette smoke! Ish!! This visit made it clear why I you can't trust dealerships. Your greed has replaced morals. You lost my business. More

DAYTON WAS WONDERFUL - VERY ACCOMODATING - NO PRESSURE ANSWERED ALL MY QUESTIONS, OR FOUND THE ANSWER. THE WHOLE BUYING EXPERIENCE WAS SMOOTH. UNRELATED TO THE BUYING EXPERIENCE, THE TIRES YA' PRESSURE ANSWERED ALL MY QUESTIONS, OR FOUND THE ANSWER. THE WHOLE BUYING EXPERIENCE WAS SMOOTH. UNRELATED TO THE BUYING EXPERIENCE, THE TIRES YA'ALL PUT ON DIDN'T LAST, HAD TO PUT NEW TIRES ON IN OCTOBER, THEY WERE WORN DOWN TO NOTHING LEVEL ACROSS THE TREAD, BROUGHT THE TRUCK IN TO MY SHOP TO MAKE SURE HAD NO LOOSE PARTS SUSPENSION OR STEERING ETC, ALL WERE TIGHT , PERFORMED AN ALIGNMENT JUST TO BE SAFE- YOUR TIRES WERE CHEAP CHEAP CHEAP . OTHER THAN THAT, VERY HAPPY WITH THE VEHICLE. DAYTON AS A SALESMAN, SHOULD GIVE THAT GUY A RAISE. 10 OUT 10 More

I had a oil change. It was done on time. I was very please with the work. It was done on time. I was very please with the work. More

Absolute pleasure to work with the team at Walser Nissan in Coon Rapids. Made everything very simple, while also catering to what I was looking for. I knew the car I wanted to get, the staff was exception in Coon Rapids. Made everything very simple, while also catering to what I was looking for. I knew the car I wanted to get, the staff was exceptional in the whole process. More

Service didn't take too long even though there were a lot of people waiting. of people waiting. More

Wonderful and attentive. They have taken good care of me each and every time. They are like family. They have taken good care of me each and every time. They are like family. More

My son highly recommended Walser Nissan because of their experience with them. The whole experience for me was quick and easy, no pressure. I appreciated being introduced to the parts department and servi experience with them. The whole experience for me was quick and easy, no pressure. I appreciated being introduced to the parts department and service. So far I love my Rogue!! More

No communication from the service team. Over priced and not even a great outcome in the end Over priced and not even a great outcome in the end More

They were patient, and no pressure at all. I had stretched out the purchase while trying to decide, and to arrange financing of my own, but they were patient and stayed in touch without being I had stretched out the purchase while trying to decide, and to arrange financing of my own, but they were patient and stayed in touch without being overbearing. They even resolved a title issue due to the bank I paid off 15 years ago was still showing a lien on the title. The Credit Union in Arizona no longer exists and had been swallowed up several times. Valerie cut through the confusion and got it resolved with the new bank in no time. I live quite a ways from the dealership, but one of the employees lives nearby, and Valerie was kind enough to drop off my new registration when the state sent it to the dealership. These people go above and beyond. More