Walser Nissan Coon Rapids

I purchased a 6 service special when we bought our Honda only to find out that the 6 services weren’t 6 oil changes but 2 oil changes, 2 tire rotation and 2 inspections. NONE of this was explained this way only to find out that the 6 services weren’t 6 oil changes but 2 oil changes, 2 tire rotation and 2 inspections. NONE of this was explained this way and when I called about it the service manager apologized for the miscommunication and hinted that he was hired to fix problems they were having do to past issues. I never would have paid for the oil services if I had known that it was a 2-2-2 ! The way I found out about the whole situation was when I brought the car in for a 3 rd oil change on my service agreement ( which by the way I told them it was a part of the service agreement) I was informed that the policy only covered 2 oil changes, I would have liked to know that before they already did my oil change!!! So I won’t be buying or having service work done with Walser again More

so far it has been great, no problems. We will see when i have a problem!!!Scott We will see when i have a problem!!!Scott More

Great service, quick, reliable, knowledgeable. Made purchasing easy and comfortable. I will be going back in the future. Made purchasing easy and comfortable. I will be going back in the future. More

I asked for the car to be looked over for warranty work and all that was replaced was wheel barrings on 1 side. Couple days later went to replace front brakes ourselves and found the control arm boots are and all that was replaced was wheel barrings on 1 side. Couple days later went to replace front brakes ourselves and found the control arm boots are garbage but nobody said anything about it. How am I supposed to put on new tires with bad control arms and possibly other parts that were not checked. This was a huge waste of my time and money. More

The employees were friendly and we were treated well. My only complaint is my salesman made promises that aren't being kept. I have made several calls to them to no avail. It's been over one month and st My only complaint is my salesman made promises that aren't being kept. I have made several calls to them to no avail. It's been over one month and still no resolve. So don't expect anything else except whats on the table in front of you. More

Good experience. Patient sales group. Willing to work with me by phone when I am in Northern Minnesota and they are in the Twin Cities area. Patient sales group. Willing to work with me by phone when I am in Northern Minnesota and they are in the Twin Cities area. More

Of my vehicles that I've had serviced at Walser, I have never had a problem with the service department. They are upfront with me about costs and the amount of time to service my vehicles. They do great wo never had a problem with the service department. They are upfront with me about costs and the amount of time to service my vehicles. They do great work! More

I worked with Amos to buy my used 2012 Nissan Titan. Love the truck and the Staff there was not pushy, and the whole process took about an hour to complete. Drove away with my new truck and the Sales Pe Love the truck and the Staff there was not pushy, and the whole process took about an hour to complete. Drove away with my new truck and the Sales Person Amos even called a few days later to see how I like my purchase. All in all far away from the hectic, high pressure stuff Ive seen at other dealerships like the Luther Chain. thanks for making is a decent experience. I would go back again. More

This is my second car through Walser and I will be back! Thanks again Sean Burkett! Thanks again Sean Burkett! More

Knowledgeable. Sean listens to what the customer needs. Excellent sales staff! Repeat customer. I will continue to give my business to this dealership. Sean listens to what the customer needs. Excellent sales staff! Repeat customer. I will continue to give my business to this dealership. More