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Walser Nissan Burnsville - Service Center

Burnsville, MN

4.6
234 Reviews

234 Reviews of Walser Nissan Burnsville - Service Center

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March 25, 2024

Frank was knowledgeable in the work needed to get done on my vehicle besides the oil change I scheduled.. He let me know the price for each item as we went along before work was approved and completed. Wor More

by PAULWZORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Mar 27, 2024 -

Walser Nissan Burnsville responded

Paulwzorn, we're so glad that we were able to go above and beyond your expectations! Thank you for the 5 star review, we appreciate it.

March 21, 2024

The service staff are professional, communicate well, and educated about their vehicles. They service my Nissan Pathfinder for everything. More

by JOSTIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Mazenac
Mar 22, 2024 -

Walser Nissan Burnsville responded

Hello Jostie, we appreciate you taking the time to leave us this feedback. We are thankful you trust your Pathfinder with us!

March 20, 2024

Great service, the dealer usually get me in for service right away. I would recommend. More

by DECARLOSID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Retired
Mar 22, 2024 -

Walser Nissan Burnsville responded

Hi Decarlosid, thank you so much for your positive comments about Walser Nissan Burnsville!

March 20, 2024

Very good experience, work was done on time and within the time frame that was quoted. More

by PEETVAJ
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name
Mar 22, 2024 -

Walser Nissan Burnsville responded

Hi Peetvaj, thank you for taking the time to leave a review for us at Walser Nissan Burnsville. We're happy we could meet your expectations!

March 20, 2024

Normally I am very satisfied with the service but this time I felt like I was being rushed out the door. No vehicle inspection video and no car wash , I felt it went so fast I wasn’t sure if they even did More

by M.STONEBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Mar 22, 2024 -

Walser Nissan Burnsville responded

M.stoneberg, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Our Service Manager has reached out and hopefully it was resolved. We appreciate you sharing your feedback!

March 20, 2024

They are always friendly, prompt, professional, and thorough with their maintenance and repairs. I have never had a disappointing or negative experience at this dealership. Thank you. More

by ERIN.ELLIOTT.LEIBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Cassada
Mar 21, 2024 -

Walser Nissan Burnsville responded

Erin.elliott.leibel, it's experiences like yours that really keep us motivated! Thank you for the 5 star review & awesome comments!

March 19, 2024

Excellent service and customer care. I’m reminded why I need to buy my next car and warranty from a Walser dealership More

by Jesse.Drews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Mazanec
Mar 20, 2024 -

Walser Nissan Burnsville responded

Jesse, reviews like this give us motivation and help us ensure we provide high-quality care. We appreciate the 5 star review too!

March 19, 2024

Great Service! Was able to get right in/out. Car was washed and ready to go in less than an hour. More

by EJFELLOWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
Mar 21, 2024 -

Walser Nissan Burnsville responded

Hello Ejfellows, thank you; we appreciate your feedback!

March 19, 2024

Great customer service. We were greeted right away upon arrival and listened to our needs and concerns. More

by sophychhin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Livingston
Mar 21, 2024 -

Walser Nissan Burnsville responded

Sophychhin, thank you for the high star rating!

March 17, 2024

They were polite and the location was very clean. I was comfortable They did notice another issue with my vehicle and discussed doing a diagnostic check. More

by MELBRECOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Mar 19, 2024 -

Walser Nissan Burnsville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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