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Walser Nissan Burnsville - Service Center

Burnsville, MN

4.6
330 Reviews

330 Reviews of Walser Nissan Burnsville - Service Center

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September 22, 2024

Service was great. Greeted nicely waiting area comfortable. What was done and checked all explained. More

by nlthunselle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
Sep 30, 2024 -

Walser Nissan Burnsville responded

Hi Nlthunselle, thank you so much for your positive comments about your service experience at Walser Nissan Burnsville!

September 20, 2024

Professional and great customer service which is why I've been a customer for over 23 years More

by GGREENAWALD12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Livingston
Sep 30, 2024 -

Walser Nissan Burnsville responded

Wow 23 years! We really appreciate your loyalty and kind words.

September 17, 2024

very good timely clean answered any questions will look at them for next vehicle thanks More

by PATHARTM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
na
Sep 20, 2024 -

Walser Nissan Burnsville responded

Pathartm2, we appreciate your kind comments and look forward to helping you with your next vehicle purchase.

September 17, 2024

The coffee sucked xxx😜, but the work was awesome considering some of the old hardware was lift on from the previous attempt. More

by EGGO2568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Sep 20, 2024 -

Walser Nissan Burnsville responded

Eggo2568, thank you so much for your high rating! We have been experiencing issues with our grind to brew coffee machine, we apologize for the inconvenience. It is up and running now and hopefully you will enjoy a good cup of fresh ground coffee next time you visit!

Sep 21, 2024 -

Walser Nissan Burnsville responded

Eggo2568, thank you so much for your high rating! We have been experiencing issues with our grind to brew coffee machine, we apologize for the inconvenience. It is up and running now and hopefully you will enjoy a good cup of fresh ground coffee next time you visit!

September 15, 2024

Service tech was knowledgeable, friendly and well explained the work performed. All done in a timely manner. More

by BSJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Friendly knowledgeable tech
Sep 20, 2024 -

Walser Nissan Burnsville responded

Thank you for the review & 5 stars!

September 14, 2024

Unwilling to do the basic for customer service items such as asking permission before doing the work. I had struts that were replaced and we had no idea something was wrong. I never was invited to see the br More

by CHRISTYJBLISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Service Advisor, Eric Service Manager
Sep 20, 2024 -

Walser Nissan Burnsville responded

Christyjbliss, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Our general manager will be reaching out to you.

September 12, 2024

All time worse experience I’ve had with a dealership. Was contacted at least 5 times saying they wanted to buy out my lease and when I came in to talk they said they weren’t interested but could get me i More

by mitchell.johnson.t.95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Tronnier
Sep 15, 2024 -

Walser Nissan Burnsville responded

Mitchell, it is not our intention to mislead our customers. The communication between you and your salesperson may not have been clear, for that we apologize. We will address this with them. As for the interruption I believe they were just trying to show you all available options. This will be addressed with them as well. We value our customers & their feedback!

September 12, 2024

I have always had great service. I highly recommend Walser Nissan! They went above and beyond! More

by NANCY36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Mazanec
Sep 15, 2024 -

Walser Nissan Burnsville responded

Nancy36, reviews like this give us motivation and help us ensure we provide high-quality care. We appreciate the recognition & recommendation! Thank you!

September 11, 2024

I came in to have my car looked at, paid $200 and they said nothing wrong. Next day car would not start and continues to do so. Now I have to pay again to get it looked at! More

by ERICAARNDT10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Sep 15, 2024 -

Walser Nissan Burnsville responded

Hi Ericaarndt10, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Our Service Manager will be reaching out to you shortly to assist with a resolution.

September 09, 2024

We’re always treated with professionalism and respect it’s a nice place to have my car serviced. Thank you More

by RICK.MASSIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Whiting
Sep 13, 2024 -

Walser Nissan Burnsville responded

Rick, thank you so much for the positive review! We appreciate you Servicing your vehicle with us!!

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