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Walser Nissan Burnsville - Service Center

Burnsville, MN

4.6
367 Reviews
Call Service Center (612) 395-4999

367 Reviews of Walser Nissan Burnsville - Service Center

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December 12, 2024

Have been going for 30 years to this dealership and always pleased with the sevice More

by LINDA_COOPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wric
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Dec 14, 2024 -

Walser Nissan Burnsville responded

Linda, Thank you for taking the time to let us know how we did & giving us 5 stars. We appreciate your loyalty & look forward to seeing you in the dealership again!

December 06, 2024

great service,and keep you informed and don't try to sell you things you don't need. More

by kmgrant0112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
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Dec 12, 2024 -

Walser Nissan Burnsville responded

Kmgrant0112, thank you for acknowledging our Service Team! Have a great day!

December 01, 2024

I had to go back due to my brakes grinding, after they replaced all the brakes.. The guy who checked me in confirmed my phone number, I said no I’ve never had that phone number. I never got the video of More

by ajhanson4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not recall the name
Report | Print
Dec 03, 2024 -

Walser Nissan Burnsville responded

Amy, we apologize for the inconvenience you experienced with you latest visit to our Service Center. Technology sometimes does not work the way it should, thus putting the Advisor at a disadvantage. We hope your issue was resolved and after speaking with our Service Manger you were able to resolve the issue. We will use this as a learning opportunity. Our customer service has always been notable, so we apologize that was not the case with you. Thank you for your loyalty the past 18 years!

December 01, 2024

Attentive, got me exactly what I wanted at the price I wanted. They made the process so easy. More

by JULIASMERZ92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Smith
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Dec 03, 2024 -

Walser Nissan Burnsville responded

We appreciate your positive review about your recent experience with us! We are glad our Sales staff was able to get you exactly what you wanted. We strive to make the car buying process easy, and it looks like this was accomplished for you! Thank you & enjoy your new vehicle!

November 29, 2024

Pleasant atmosphere and they got my car done in a timely fashion. All went well More

by LTOSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember, was very competent
Report | Print
Dec 01, 2024 -

Walser Nissan Burnsville responded

Hi Ltoso, thank you for taking the time to leave a review for us at Walser Nissan Burnsville. We're happy we could meet your expectations!

November 29, 2024

I have gotten three cars at this dealership and have found everyone to be very friendly, knowledgeable and accommodating. I also feel that the people in the service department are very honest and effic More

by CORICLEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sativa Moon, Eric Olson, Andrew Cassada
Report | Print
Dec 01, 2024 -

Walser Nissan Burnsville responded

Coriclean, reviews like this give us motivation and help us ensure we provide high-quality care. We appreciate your loyalty! Have a great day!

November 26, 2024

Pleasant atmosphere and they got my car done in a timely fashion. All went well More

by ADELMANNSIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall their names
Report | Print
Nov 28, 2024 -

Walser Nissan Burnsville responded

Adelmannsix, thank you for the high star rating! Thank you for servicing your vehicle with us!

November 21, 2024

I have purchased or leased several vehicles from Walser Nissan and had all of them serviced there. They have earned my trust for being consistently fair and honest over many years. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't Remember
Report | Print
November 19, 2024

Lied about new armadas coming and didn’t reply. Have got 3 cars at this dealership and will be my last. More

by KALA.JELEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lawrence
Report | Print
Nov 21, 2024 -

Walser Nissan Burnsville responded

Kala, Thank You for informing us of your recent experience. I left you a message and hope to hear from you soon so we can discuss this further. I believe there may be a misunderstanding in regards to the availability of the new 2025 Armada. We will not have them arriving for sale until the beginning of next year however we do have one coming here this evening for a special reveal event. We are not able to test drive or sell that vehicle but Nissan is bringing it to us to allow customers a sneak peak. The invite you received to that event may be the cause of the miscommunication but please give me a call so we can discuss further. Your continued satisfaction is my number priority. Thank You, Jason Loechler, General Manager - 612-221-3383

November 17, 2024

Great place for service. Friendly people, helpful staff. Very informative. And coffee bar in the back is outstanding. More

by TODDZILLA62
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Nov 19, 2024 -

Walser Nissan Burnsville responded

Todd, thank you so much for the positive review! We are glad you are enjoying our coffee bar while you wait in service!

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