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Walser Nissan Burnsville - Service Center

Burnsville, MN

4.6
330 Reviews
Call Service Center (612) 395-4999

330 Reviews of Walser Nissan Burnsville - Service Center

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October 10, 2024

The people were friendly and my car was completed quickly. Making the appointments is also very convenient. More

by KNOVACEK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the name
Report | Print
Oct 13, 2024 -

Walser Nissan Burnsville responded

Knovacek2, we are so pleased you enjoyed your visit to Walser Nissan Burnsville!

October 06, 2024

Dishonest communication for the service on my vehicle was told many different things about my vehicle More

by CTHEILMANN18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler
Report | Print
Oct 12, 2024 -

Walser Nissan Burnsville responded

Christine, we regret to hear that you had this experience with us. We aim to be completely transparent with our customers and we understand your frustration. It seems like there was some miscommunication between your Advisor and you. This was not intentional, for that we apologize. Our Service Manager Eric reached out and left a voicemail for you. If you have any further questions or concerns, you can reach out to Eric directly at 952-898-7361. Thank you!

October 05, 2024

Great service, courteous, friendly, dealership always clean. I have been a repeat customer for over 20 years because of this More

by JERRYHACKETT16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employees
Report | Print
Oct 12, 2024 -

Walser Nissan Burnsville responded

Hello Jerry! We really appreciate your kind words & loyalty. It is always nice to see you when you have service done. You are a valuable customer & we are thankful for this. We look forward to seeing you at you next Service appt, until then, be well & have a great day!

September 28, 2024

Since I don’t live nearby, I really appreciated the Uber to/from my home while my car was being serviced. More

by SBURTON9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know their name
Report | Print
Oct 02, 2024 -

Walser Nissan Burnsville responded

Sburton9, we are very happy we could provide you with a positive experience! We really try to make your service appointments as easy as possible.

September 28, 2024

I am very appreciative of the service I receive each time I come to Walser Nissan in Burnsville. More

by JOYCEHANDERSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Cassada
Report | Print
Oct 02, 2024 -

Walser Nissan Burnsville responded

Hello Joyce, thank you for the 5 stars! We appreciate you as well. Have a great day!

September 28, 2024

Inconsistent responses from all departments. No accountability. Flat out lied about issues with my truck that I am now stuck with. More

by KYLE.ANDERSON365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan, jacob
Report | Print
Sep 30, 2024 -

Walser Nissan Burnsville responded

Kyle, We are sorry to hear you had issues with your truck. As a company we try to be transparent and honest in all dealings with our customers. Please reach out to our General Manager at jloechler@walser.com to discuss the specifics of your complaint.

September 27, 2024

Both Sales and Service have always been super friendly and helpful in all aspects of car purchasing and maintenance. More

by R.SHURTS
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in Service
Report | Print
Sep 29, 2024 -

Walser Nissan Burnsville responded

R.shurts, thank you so much for your high rating! Our Service Manager has been here many years and he is the best! We are happy we provided you with a friendly helpful experience!

September 27, 2024

They were always very pleasant and helpful and estimated service time was always very close to actual service time. More

by DONNAJOLSON52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No names remembered
Report | Print
Sep 29, 2024 -

Walser Nissan Burnsville responded

Hi Donnajolson52, thank you for taking the time to leave a review for us at Walser Nissan Burnsville. We're happy we could meet your expectations and got your vehicle in a timely manner.

September 26, 2024

Always been very accommodating and quick to serve. There’s definitely a good level of trust when bringing my vehicle in for service. More

by JAMIEBRUNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All service advisers
Report | Print
Sep 29, 2024 -

Walser Nissan Burnsville responded

Jamie, thank you for the kind comments and for trusting us to service your vehicle!

September 23, 2024

They were honest about not being to fix my problem without a significant cost. U appreciate that. More

by PATRILEY50
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
eric
Report | Print
Sep 30, 2024 -

Walser Nissan Burnsville responded

Patriley50, we really appreciate your feedback! We are sorry we couldn’t fix the issue but are thankful you trusted us to try.

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