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Walser Nissan Burnsville - Service Center

Burnsville, MN

4.6
371 Reviews

371 Reviews of Walser Nissan Burnsville - Service Center

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January 03, 2024

I had an appointment at 8 Am for an oil change. Showed up on time only to watch my car not move for an hour and a half but saw everyone else who dropped off a car move. Then finally my car moved More

by MREBER40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew C
Jan 30, 2024 -

Walser Nissan Burnsville responded

Hello Mike, we appreciate the feedback. We are sincerely sorry for the Service Experience you recently had. Our Service Manager has reached out to you and made it right. We understand your frustration and will use this as a learning opportunity for our employees.

December 31, 2023

Every time we schedule for service, Eric is very professional and remembers mom and dad who purchased their first car from Walser Nissan right after they moved here in 97. While dad can't get out a More

by tharper10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jan 13, 2024 -

Walser Nissan Burnsville responded

Tharper10, we really appreciate your positive review! Your loyalty over the years is greatly appreciated.

December 30, 2023

Excellent service, low waiting time and fair price. . I’ve never had a problem with any service done here. More

by Hector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Jan 13, 2024 -

Walser Nissan Burnsville responded

Hi Hector, we are very happy to have provided you with such a positive experience!

December 29, 2023

My 3rd Nissan and the guys in service department have always been good to me and honest. More

by GABPEQUENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 13, 2024 -

Walser Nissan Burnsville responded

Gabpequena, we are glad we could help!

December 29, 2023

Amazing service. Great communication! Prompt, thorough, and professional. I love taking my vehicle to Walser because I know they will take good care of it. More

by KELLEEABLARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Oleson
Jan 13, 2024 -

Walser Nissan Burnsville responded

Kellee, thank you for your amazing review of our Service Department. We appreciate it!

December 29, 2023

This dealership is the best! That's why I continue to come back when my lease is up. From service to sales, reception they are tops! More

by ELLEN.PARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik and Dave
Jan 13, 2024 -

Walser Nissan Burnsville responded

Hi Ellen, thank you so much for your positive comments about Nissan Burnsville! We appreciate your loyalty.

December 29, 2023

Conner was for professional and polite and tried to help me with the issues I was having with my car. More

by JULIEKIECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conner
Jan 13, 2024 -

Walser Nissan Burnsville responded

Juliekiecker, we really appreciate your feedback!

December 29, 2023

The service dept is very thorough. Loved getting the the video the technician did explaining everything he checked on my car. More

by MYERSMN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 13, 2024 -

Walser Nissan Burnsville responded

Myersmn, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Walser Nissan Burnsville.

December 29, 2023

The people i worked with were friendly and helpful. I had a radiator hose pop off and the van overheated the next day and I had to bring it back into the shop to fix, but overall a good experience. More

by DXJOHN16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jan 13, 2024 -

Walser Nissan Burnsville responded

Dxjohn16, we are glad we could help!

December 29, 2023

Great people. Knowledgeable. Did a great job at answering questions that I had about my car More

by MCR6664
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Anthony
Jan 13, 2024 -

Walser Nissan Burnsville responded

Thank you for the positive comments. Hopefully we can earn 5 stars on your next visit.

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