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Walser Nissan Burnsville - Service Center

Burnsville, MN

4.6
343 Reviews
Call Service Center (612) 395-4999

343 Reviews of Walser Nissan Burnsville - Service Center

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November 29, 2024

I have gotten three cars at this dealership and have found everyone to be very friendly, knowledgeable and accommodating. I also feel that the people in the service department are very honest and effic More

by CORICLEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sativa Moon, Eric Olson, Andrew Cassada
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Dec 01, 2024 -

Walser Nissan Burnsville responded

Coriclean, reviews like this give us motivation and help us ensure we provide high-quality care. We appreciate your loyalty! Have a great day!

November 29, 2024

Pleasant atmosphere and they got my car done in a timely fashion. All went well More

by LTOSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember, was very competent
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Dec 01, 2024 -

Walser Nissan Burnsville responded

Hi Ltoso, thank you for taking the time to leave a review for us at Walser Nissan Burnsville. We're happy we could meet your expectations!

November 26, 2024

Pleasant atmosphere and they got my car done in a timely fashion. All went well More

by ADELMANNSIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall their names
Report | Print
Nov 28, 2024 -

Walser Nissan Burnsville responded

Adelmannsix, thank you for the high star rating! Thank you for servicing your vehicle with us!

November 21, 2024

I have purchased or leased several vehicles from Walser Nissan and had all of them serviced there. They have earned my trust for being consistently fair and honest over many years. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't Remember
Report | Print
November 19, 2024

Lied about new armadas coming and didn’t reply. Have got 3 cars at this dealership and will be my last. More

by KALA.JELEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lawrence
Report | Print
Nov 21, 2024 -

Walser Nissan Burnsville responded

Kala, Thank You for informing us of your recent experience. I left you a message and hope to hear from you soon so we can discuss this further. I believe there may be a misunderstanding in regards to the availability of the new 2025 Armada. We will not have them arriving for sale until the beginning of next year however we do have one coming here this evening for a special reveal event. We are not able to test drive or sell that vehicle but Nissan is bringing it to us to allow customers a sneak peak. The invite you received to that event may be the cause of the miscommunication but please give me a call so we can discuss further. Your continued satisfaction is my number priority. Thank You, Jason Loechler, General Manager - 612-221-3383

November 17, 2024

Great place for service. Friendly people, helpful staff. Very informative. And coffee bar in the back is outstanding. More

by TODDZILLA62
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Nov 19, 2024 -

Walser Nissan Burnsville responded

Todd, thank you so much for the positive review! We are glad you are enjoying our coffee bar while you wait in service!

November 16, 2024

All went fine. As long as I receive my coupons I will continue to return. More

by MARLYSDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Nov 19, 2024 -

Walser Nissan Burnsville responded

Marlysdel, we really appreciate your feedback!

November 14, 2024

I could give them five stars but their sales staff does not deserve it. I have been a customer for 28 years and they still low ball me on my vehicle trade in after the car has been serviced, according to More

by a.j.rosen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All service personnel are great.
Report | Print
Nov 18, 2024 -

Walser Nissan Burnsville responded

Aaron, Thank You so much for your time on the phone. Again, I am sorry that you have not received clear communication on the value of your vehicle in the past. In an effort to try and improve I would appreciate any documentation that you can send me regarding the values you have been given in the past. My email is jloechler@walser.com. Thank you again for continuing to service with us. Jason Loechler, General Manager

November 14, 2024

Walter Nissan Burnsville exceeded expectations in my last service. Thanks again for always following through. More

by JACKIE.SONNEK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Nov 18, 2024 -

Walser Nissan Burnsville responded

Jackie, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for your kind comments and loyalty through the years. Have a wonderful day!

November 13, 2024

Did a nice job on changing my oil, but didn't fixed the issue with my forward collision warning. They said it was taken care of , but when I tested it when I got home it was still not functioning. More

by alcjohn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember, but he was new
Report | Print
Nov 18, 2024 -

Walser Nissan Burnsville responded

Hi Alcjohn2 thank you for taking the time to leave us your honest feedback. Your Service Advisor will be reaching out to soon, if not already. We apologize for any inconvenience this may have caused you. We take great pride in our satisfied customers. Thank you for giving us another opportunity to earn your satisfaction.

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