Walser Nissan Burnsville - Service Center

Service was great and very helpful. They shuttled me to my place of business and then delivered my car to me at my business. Very nice not to have to worry about picking it up. Also, this work was done f my place of business and then delivered my car to me at my business. Very nice not to have to worry about picking it up. Also, this work was done for free due to sap on my new car. It looks wonderful! More

I gave the great score of 5 in each of the catagories because I was met, given details about my service, length of time I would be there. I also gave a 5 for the price of the service. I used one of the because I was met, given details about my service, length of time I would be there. I also gave a 5 for the price of the service. I used one of the discount coupons sent to me by Nissan and was very happy with the final price. Patrick was professional and courteous from start to finish. Thank you, Mike Roth More

Walser is a wonderful dealership. From the sales experiences through the service. Every person there acknowledges you and chats as you are looking or waiting. It's a very friendly, helpful dealersh experiences through the service. Every person there acknowledges you and chats as you are looking or waiting. It's a very friendly, helpful dealership. More

I bought my car from Walser Nissan and had a good experience, so continued taking it here for service. What a mistake. I recently had the absolute worst service experience here. After expressing my d experience, so continued taking it here for service. What a mistake. I recently had the absolute worst service experience here. After expressing my dissatisfaction, I received a phone call from Scott Teebo, the Service Manager, admitting that they completely dropped the ball on my car and almost nothing else could have gone wrong. I guess they still felt fine charging me a few hundred dollars regardless of all of their mistakes. He wanted to me to call him back so he could try to make it right, so I did. He didn't answer, so I left a message, and never received a phone call back. I would have been willing to give them a second chance had they been able to make it right, but that just shows me I'm probably better off not doing so. This is a prime example of why dealership mechanics have such a bad reputation. Extremely disappointing and I will not be returning. More

we came in for a power window issue and left with a non working door handle after 3 visits 1 hour each way they finally corrected it working door handle after 3 visits 1 hour each way they finally corrected it More

Eric is so on top of everything. He treats you with respect and explains everything. He takes the time to let you know how important we are as a customer. Made my visit a 10 and he took care of all of respect and explains everything. He takes the time to let you know how important we are as a customer. Made my visit a 10 and he took care of all of my problems. He is an asset to your company. Thanks Eric. More

There's nothing worse than seeing an unhappy face before 8AM in the morning on a Saturday when your car is getting serviced...However; when I was greeted by Shannielle this past Saturday - I received nothin 8AM in the morning on a Saturday when your car is getting serviced...However; when I was greeted by Shannielle this past Saturday - I received nothing but smiles and friendly service. I appreciate someone who knows what "customer service" means, and being able to articulate exactly what services are needed. Thanks so much! I can't wait to come back again! More

Ryan was awesome - I went in for a rountine oil change and mentioned a scratch on my car. He took the time to buff out a scratch and my car is back to looking just like new. and mentioned a scratch on my car. He took the time to buff out a scratch and my car is back to looking just like new. More

Shannielle Thole was very friendly and explained things in detail and gave me the strong impression that she cared and was very competent. I'll bring my car in again!!! in detail and gave me the strong impression that she cared and was very competent. I'll bring my car in again!!! More

Alex Torres handled my 30k service interval for my Nissan Rogue and provided exceptional service. He took time to explain the service being done on my vehicle and made my service experience at Walser Nissan Rogue and provided exceptional service. He took time to explain the service being done on my vehicle and made my service experience at Walser Nissan a great one! I also appreciated him being respectful of my time and making sure I was in and out as quickly as possible. He also took time to explain additional service options that I should consider in the future. As always a job well done by Walser Nissan Burnsville! Thanks Alex for taking care of me! More