Back

Walser Nissan Burnsville - Service Center

Burnsville, MN

4.6
374 Reviews

374 Reviews of Walser Nissan Burnsville - Service Center

Sort by
May 26, 2024

Love going to the Nissan dealer and love the videos of the underneath of my vehicle. They always treat me right. More

by LISAJWANGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
May 27, 2024 -

Walser Nissan Burnsville responded

Lisa, we really appreciate your feedback! And we are glad you enjoyed the video of what your technician sees when maintaining your vehicle.

May 26, 2024

I very much appreciate this dealership, and will continue to choose Walser, if possible. As an older woman, I have always been treated with courtesy and respect. At my last visit, my representative, Kevin, More

by JANEBHARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
May 28, 2024 -

Walser Nissan Burnsville responded

Janebharris, thank you for your kind review; we are happy to pass along your comments to the team here at Walser Nissan Burnsville! We really appreciate your loyalty.

May 26, 2024

Right in, on time. Work done right, additional maintenance explained, but not pushed. Good job More

by J130WOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Who knows
May 28, 2024 -

Walser Nissan Burnsville responded

Hello J130wood, thank you; we appreciate your feedback!

May 26, 2024

Miss diagnosed repair that cost 1100. 00 and total cost ended up being 1900.00. Repair today on cars the price for parts is out of line and labor is padded I know. The industry is producin More

by johnoneymn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric
May 31, 2024 -

Walser Nissan Burnsville responded

John, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Unfortunately, we do not manufacturer the vehicles. Apologies for the misdiagnosis; it does occasionally happen that something additional is found when the technician is doing the repair on the car. Your complaint would be best addressed to Nissan Consumer Affairs, phone #800-647-7261 M-F 7 a.m.- 8 p.m.

May 26, 2024

I appreciate the customer service the team at Walser Nissan provides to their clientele every time I visit. More

by DDUCHENEDIVAS
Recommend Dealer
Yes
Employees Worked With
I don't recall who the people were
May 28, 2024 -

Walser Nissan Burnsville responded

Hello Dduchenedivas, thank you; we appreciate your feedback!

May 26, 2024

Fixed it fast and no charge… what’s there not to like will go back More

by BOBFETTER60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
May 28, 2024 -

Walser Nissan Burnsville responded

Hi Bobfetter60, we are very happy to have provided you with such a positive experience!

May 25, 2024

Grant Romig deserves a raise. Grant Romig deserves a raise. Grant Romig deserves a raise. More

by CDUBISAR
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Romig
May 26, 2024 -

Walser Nissan Burnsville responded

Cdubisar, thank you for your kind review; we are happy to pass along your comments to the team here at Walser Nissan Burnsville!

May 24, 2024

I received Professional, efficient service. They were knowledgeable as they should be. Clean waiting room. More

by J.HELDEBRANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry don't remember names
May 26, 2024 -

Walser Nissan Burnsville responded

J.heldebrant, we are very happy we could provide you with a positive experience! Thank you for the kind review!

May 22, 2024

Everything went as expected. Staff was great and communicated well as usual. More refreshments in the waiting area. More

by aarona75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
May 25, 2024 -

Walser Nissan Burnsville responded

Hello Aarona75, we appreciate you taking the time to leave us this feedback. Thank you!

May 19, 2024

They are very kind to you and it’s really take care of you if somethings wrong with your car and help you out and give you discounts to if they have it to give More

by JOYCEBANKS715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember the employee name
May 20, 2024 -

Walser Nissan Burnsville responded

Hello Joycebanks715, we appreciate you taking the time to leave us this feedback.

...
17
...