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Walser Nissan Burnsville - Service Center

Burnsville, MN

4.6
241 Reviews

241 Reviews of Walser Nissan Burnsville - Service Center

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March 12, 2024

Always friendly and professional. Tell me exactly what needs to be done and gets the job done typically long before I even expect it to be ready! More

by MELANIEWT515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis, Andrew
Mar 14, 2024 -

Walser Nissan Burnsville responded

Hello Melanie, thank you; we appreciate your feedback! Have a great day!

March 10, 2024

This Burnsville Nissan dealership provides excellent service and will recommend for everyone to go check them out. More

by gezahegn.degebaso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Livingston
Mar 13, 2024 -

Walser Nissan Burnsville responded

Hello Gezahegn.degebaso, thank you; we appreciate your feedback!

March 10, 2024

Service advisor Grant is excellent. ..always prompt and explain everything. We bought both vehicles there and bring both for service. More

by lincus7461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
Mar 13, 2024 -

Walser Nissan Burnsville responded

Lincus7461, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you!

March 10, 2024

I had to wait four hours almost five to get my car back for just and oil change and break fluid More

by JON_ERICKSON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Grant
Mar 13, 2024 -

Walser Nissan Burnsville responded

Jon, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

March 09, 2024

Prompt and outstanding customer service consultants. Additional followup is a great feature they have. I would encourage them to keep doing this! More

by MWAURA.JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rating them a 10
Mar 13, 2024 -

Walser Nissan Burnsville responded

Thank you for the wonderful review! We appreciate it!

March 09, 2024

Service was timely and comprehensive. Appreciated the fact that employee was in touch with me every step of the way during mm visit. More

by LAMPLEY57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall his name
Mar 13, 2024 -

Walser Nissan Burnsville responded

We are glad you were able to experience our top notch service. Thank you for the great review and 5 stars!

March 09, 2024

great job, however, bulb price was a little much, I have nothing else to say More

by SHELLYLAGERQUIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
tyler whiting
Mar 13, 2024 -

Walser Nissan Burnsville responded

Thank you Shelly for taking the time to let us know how we did. We hope you have a great day!

March 09, 2024

I have been going to this dealership for more than 10 years, even though it’s further away because of the Service Managers. Currently Eric and before Scott. They both excel at their jobs! More

by DCMAG327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know but you would be able to look that up.
Mar 13, 2024 -

Walser Nissan Burnsville responded

We really appreciate you coming to our Service Dept. We take pride in our entire staff. Thank you for the wonderful review!

March 08, 2024

Everything is right but don't clear the light in my So thank you so much More

by SABINOORTIZ9095
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yes
Mar 11, 2024 -

Walser Nissan Burnsville responded

Thank you for your feedback. We hope you have a great day!

March 08, 2024

Professional and courteous, clear on what was done and what was not, and the reason why. More

by tetraodon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember, sorry
Mar 13, 2024 -

Walser Nissan Burnsville responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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