Back

Walser Nissan Burnsville - Service Center

Burnsville, MN

4.6
330 Reviews

330 Reviews of Walser Nissan Burnsville - Service Center

Sort by
July 10, 2024

This dealership has kept my car running and without any problems for 14 years. This is a 5 star dealership. More

by SJOHNSON5132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Jul 11, 2024 -

Walser Nissan Burnsville responded

Thank you for the 5 stars and your loyalty to our Service Dept, we really appreciate it!

July 06, 2024

Upfront about possible costs . I trust them to take care of my car and keep me in the loop More

by SNEAL10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
July 05, 2024

Installed 4 new tires. Pressured by Service Rep to add alignment. Spoke with him for about 5 minutes, with him trying to convince me to get the alignment. He was very h More

by voigthome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank
Jul 11, 2024 -

Walser Nissan Burnsville responded

Our sincere apologies that you felt pressured. Our Service Advisors & tire manufacturers suggest a wheel alignment to preserve tire life, ensure even tire wear, improve handling, and ensure safety. We have discussed this with our Team and see this as an opportunity to improve. Thank you.

July 05, 2024

Very satisfied with my experience at the Nissan dealership! The service is very good and I was well treated by the desk manager, a car wash was included with the service! More

by BZENK005
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not recall the name of the employee but they were very helpful and polite!
Jul 08, 2024 -

Walser Nissan Burnsville responded

Bzenk005, thank you for your kind review; we are happy to pass along your comments to the team here at Walser Nissan Burnsville!

July 03, 2024

checked my vehicle brakes right away. I had no appointment. Nice waiting area with free popcorn More

by DAVIOHOLSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jul 08, 2024 -

Walser Nissan Burnsville responded

Hello Davioholson, thank you; we appreciate your feedback!

July 01, 2024

Good people and good technicians. Nice reception area with a friendly atmosphere. I would recommend them More

by MARKGOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Jul 02, 2024 -

Walser Nissan Burnsville responded

Mark, thank you so much for the positive review! We appreciate it.

June 30, 2024

The service guy assured me that he would test drive my vehicle to hear noise it was making himself. More

by drenoir4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whoever took my vehicle to test drive on 5/31.
Jul 01, 2024 -

Walser Nissan Burnsville responded

Hello Drenoir4, thank you; we appreciate your feedback! We try our best to understand what is going on with your vehicle.

June 22, 2024

Walser Nissan in Burnsville Minnesota is great! Awesome sales and service! Clean, comfortable, and always thankful and considerate of your time! More

by ERICJSAEWERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 24, 2024 -

Walser Nissan Burnsville responded

Hello Eric, we appreciate you taking the time to leave us this wonderful feedback!

June 21, 2024

Excellent service. Very easy to schedule an appointment. Lent me a very nice loaner car when a needed part was not in stock. More

by jazzman57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name, but he was extremely helpful.
Jun 24, 2024 -

Walser Nissan Burnsville responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

June 18, 2024

I've worked with Kevin several times and he is always friendly and helpful. The service is completed as promised and correctly. More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 19, 2024 -

Walser Nissan Burnsville responded

M, thank you so much for the positive review! We will pass this on to Kevin.

...
10
...