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Walser Nissan Burnsville - Service Center

Burnsville, MN

4.6
360 Reviews

360 Reviews of Walser Nissan Burnsville - Service Center

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March 30, 2025

Good job, fast and efficient service. Nice and friendly staff. Will go back for next services. More

by APRIL_SICKLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

I left a review before. Worst customer service I've ever experienced. My son wants to get a new vehicle but it will not be from Walker Nissan. More

by SHARILGRENGSSCHERBER
Recommend Dealer
No
Employees Worked With
Tyler in service
March 26, 2025

A little over 18k on my Nissan Rogue and tires are no good. Dunlop tires installed at factory were junk! Firestone dealer doubted they had been rotated but told him I had that done at every oil change. P More

by hanninenmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Lammle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Walser Nissan Burnsville responded

We apologize that your tires appear to not be performing the way you would expect. Our service Manager, Eric Olsen, has been trying to reach you so we can discuss your findings as our records show that on your last visit you had life left on your tires. Please give Eric a call at 952-435-5550 so that he can help work through this with you. Thank You

March 24, 2025

This dealership always does a great job. We know we will get a detailed report of any work that needs to done. They do a great job. More

by Kristin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lavey
Mar 28, 2025 -

Walser Nissan Burnsville responded

Kristin, we are so pleased you enjoyed your visit to Walser Nissan Burnsville!

March 22, 2025

Service was horrendous. I would pay extra to take my car somewhere else. 8 days to replace a starter. Tried to charge me with the warranty and insanely over priced. Also you More

by AndyQ.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Finkel 5 star great guy. I don’t know a Randy
Mar 28, 2025 -

Walser Nissan Burnsville responded

Thank you for taking the time to write your review. We are very sorry to hear about your service. We would like to look into this more so we can find out exactly what happened in this situation. Please give our General Manager, Jason Loechler, so he can get more information and look into this further. His phone number is 952-435-9437

March 13, 2025

Asked more than once for tire to be checked for leak as it kept going low. Took truck in for scheduled repair and asked again for it to be checked. Got the call that it was all done, paid my balance and he More

by geeks1602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Only name I have on communication is Mary for the survey
Mar 16, 2025 -

Walser Nissan Burnsville responded

Thank you for letting us know about your experience. I would love to look into this further. Please give me a call so that I can look up your information in our system and see what I can do to make you feel better about your experience, Jason Loechler, General Manager, 612-221-3383

March 10, 2025

Very friendly and prompt. Car done in a timely fashion comfortable waiting room. Coffee and popcorn More

by mvwright0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Mar 13, 2025 -

Walser Nissan Burnsville responded

Mvwright0, we are so pleased you enjoyed your visit to Walser Nissan Burnsville!

March 10, 2025

I was greeted promptly upon my arrival, friendly service advisor and car was ready at the time estimated. More

by BARTDAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
Mar 13, 2025 -

Walser Nissan Burnsville responded

Bartdad, thank you for the high star rating!

March 09, 2025

It was a good experience and staff was very knowledgeable and efficient. I would definitely go back. More

by lawrence062114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Mar 13, 2025 -

Walser Nissan Burnsville responded

We are so pleased you enjoyed your visit to Walser Nissan Burnsville!

March 09, 2025

Helped with everything I needed and got it done in a timely matter. Very helpful and great service was provided More

by BenoitPK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Mazanec
Mar 13, 2025 -

Walser Nissan Burnsville responded

Benoitpk, thank you so much for your high rating!

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