Walser Nissan Burnsville

Bought a Rogue from this dealer. There was a strong gas smell coming into the car and filling our garage. They 'fixed' it three times, but the smell kept coming back. The fourth time There was a strong gas smell coming into the car and filling our garage. They 'fixed' it three times, but the smell kept coming back. The fourth time, they kept the car and said they didn't smell anything and sent me home with the car putting my family, including 2 very young kids, at risk with these fumes in the car and in the garage. They told me to deal with consumer affairs instead. After many hours on the phone with consumer affairs, their corporate office and service department, they finally agreed to test it again... this time repeating our actual conditions, and 'found the raw fuel smell. Now consumer affairs is getting ready to with with us re lemon law. Except that we had purchased an extended warranty for after the manufacturer warranty was up, and prepaid for 3 years of oil changes, i.e. up to 6 oil changes, as they keep telling us. Now that Nissan is ready to deal with us, the dealership wants to keep $400 from the extended warranty even though we've had this new car for less than a year, and will also charge us a $50 cancelation fee for the oil changes. When I tried to argue about this, Victoria hung up on me, and when I called back said I was explaining a situation that everyone there was familiar with since it's been going on for months and didn't want to hear me talk about it anymore. Then she claimed that I refused when they offered me to return the car... what a LIE. They did not offer a return, what they offered was to trade in my lemon for a new one, with over $16000 in losses because they were 'doing me a favor' by offering me blue book value. Tldr; don't buy their extended warranty or prepaid maintenance plan... or save yourself the hassle and find a different dealer. More

Christie and Dave were great. Made trading in my lease painless. They gave me a great deal Made trading in my lease painless. They gave me a great deal More

Eric was great. Didn't push us to make a sale and was very helpfull in answer all questions. Even after the sale there was great follow up to ensure I was satisfied. Didn't push us to make a sale and was very helpfull in answer all questions. Even after the sale there was great follow up to ensure I was satisfied. Would definitely buy a car from him again More

I have a high pitch noise coming from the right front wheel area, which they said they heard when driving vehicle. In response they tightened a head lamp fixture, come on! The noise is still there and no wheel area, which they said they heard when driving vehicle. In response they tightened a head lamp fixture, come on! The noise is still there and now I have to spend more time waiting for “hopeful” repair. Eugene Cahill. 507-757-8933 More

Always fast and convenient. They thoroughly check my car and fill fluids. Even a car wash if it’s not too cold. Employees are great! They thoroughly check my car and fill fluids. Even a car wash if it’s not too cold. Employees are great! More

- Relaxed car-buying experience, no pressure. - knowledgeable staff - especially the manager, who chatted with us about our interests like friends. - They went above and beyond to make me feel - knowledgeable staff - especially the manager, who chatted with us about our interests like friends. - They went above and beyond to make me feel comfortable that I was making the perfect choice in the car that I chose to buy. More

Very accommodating and the staff were very knowledgeable. I would recommend Nissan Walser to anyone. I would recommend Nissan Walser to anyone. More

Good experience. Good communication among the staff and seemed to be quick time at the service center Good communication among the staff and seemed to be quick time at the service center More

I purchased a car battery and installed at the dealership last year. It has problem to start my car and I need to jump start everyday. However, the service rep doesn't think there is a problem with the batte last year. It has problem to start my car and I need to jump start everyday. However, the service rep doesn't think there is a problem with the battery by charging it. I drove home and it can't start the next day. Therefore, I would have to go back again. More

Need a three row vehicle, We came to the right place! Came just to look but we found the right care on the first visit. Everyone was very friendly and helpful! Came just to look but we found the right care on the first visit. Everyone was very friendly and helpful! More