Walser Nissan Burnsville

I could give them five stars but their sales staff does not deserve it. I have been a customer for 28 years and they still low ball me on my vehicle trade in after the car has been serviced, according to not deserve it. I have been a customer for 28 years and they still low ball me on my vehicle trade in after the car has been serviced, according to their recommendations, throughout my ownership of it. Service staff is excellent. More

Did a nice job on changing my oil, but didn't fixed the issue with my forward collision warning. They said it was taken care of , but when I tested it when I got home it was still not functioning. issue with my forward collision warning. They said it was taken care of , but when I tested it when I got home it was still not functioning. More

I scheduled an appointment via their automated system. When I arrived, I had to give the Service Rep my list of things I needed checked. I was charged $220.40 for items that should have only taken one hou When I arrived, I had to give the Service Rep my list of things I needed checked. I was charged $220.40 for items that should have only taken one hour to do. The only action item they did was tighten the oil filter. I was charged $95 for that. The other task was to check the squeaking noise and I was charged $95 for that along with their recommendations. I was also charged $30.40 for Shop Supplies! What supplies? All they did was tighten the oil filter and look at everything else to write up an estimate of those things that needed to be fixed. I feel this was way too much money to pay for the mechanics time. I am seriously considering posting this review online. I do not hold Andrew responsible for the high charges and length of time it took to work on my car. I blame the mechanics that milked the time to make money. More

Very easy process from start to finish. We enjoyed our experience at Walser Nissan Burnsville and our new vehicle We enjoyed our experience at Walser Nissan Burnsville and our new vehicle More

The salesperson was very professional and knowledgeable. Friendly and listened. However, the sales manager was a complete opposite. We opted to not take any extended warranties and would not accept “no “ as Friendly and listened. However, the sales manager was a complete opposite. We opted to not take any extended warranties and would not accept “no “ as an answer. He was to the point to where he was wanting us to be guilty and almost berate us for not taking any extended warranty. We were almost at the point of, you know what maybe we shouldn’t buy a car from Walser. The sales manager eventually stopped and walked away dumbfounded. It was on the verge of embarrassing from a sales perspective. If it wasn’t for the fact that they had the vehicle we wanted, we would have left. We felt sorry for the salesperson. He seemed embarrassed to be there. We understand they have a job to do, but the old adage, no means no. Get over it and move on, you have the sale. This is a buyer beware establishment! We would give this a one star but the salesperson was great! I wouldn’t recommend this place More

The maintenance on my Murano was done fast and efficient as usual. I wouldn't go to anyone else. However, I am very disappointed that I still have a tremendous wind noise after paying quite a lot for replac as usual. I wouldn't go to anyone else. However, I am very disappointed that I still have a tremendous wind noise after paying quite a lot for replacement seals in one of the doors. It is obviously due to the wind coming in from somewhere else. Hopefully the guys will take upon themselves to find the the right solution to this problem. More

We always experience great service and the waiting room is very welcoming. We appreciate the video they take as they look over our vehicle. is very welcoming. We appreciate the video they take as they look over our vehicle. More

Work was done in a timely manner. The technician paid attention to detail. The service people were helpful and kept me informed about the service. The technician paid attention to detail. The service people were helpful and kept me informed about the service. More

Quick and easy and more words to say that its quick and easy and the free coffee is good too easy and the free coffee is good too More

Bought my third vehicle with walser and is always great experience with my salesman Ben Miller and always great service. Thanks experience with my salesman Ben Miller and always great service. Thanks More