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Walser Nissan Burnsville

Burnsville, MN

4.6
775 Reviews
Thank you for making your way to Walser Nissan Burnsville, your certified Nissan dealer serving drivers throughout Burnsville and the surrounding areas. At our dealership, you’ll find a solid selection of new Nissan for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Nissan technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Walser Nissan Burnsville in Burnsville today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at 612-395-4999.
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14750 Buckhill Road

Burnsville, MN

55306

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Showing 775 reviews

November 17, 2024

I highly recommend this dealership. I have purchased multiple vehicles here and I will continue to purchase from them. :) More

by HWROTEN0275
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin
Nov 19, 2024 -

Walser Nissan Burnsville responded

Hwroten0275, thank you for your kind review; we are happy to pass along your comments to the team here at Walser Nissan Burnsville! We appreciate your loyalty!

November 17, 2024

Great place for service. Friendly people, helpful staff. Very informative. And coffee bar in the back is outstanding. More

by TODDZILLA62
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Nov 19, 2024 -

Walser Nissan Burnsville responded

Todd, thank you so much for the positive review! We are glad you are enjoying our coffee bar while you wait in service!

November 16, 2024

We worked with Nelson Guevara Zambrano at Nissan Burnsville. From start to finish, he was patient, professional and knowledgeable. My son was hit by an elderly driver causing all air bags to deploy More

by KELLYFRANKEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson Guevara Zambrano
Nov 21, 2024 -

Walser Nissan Burnsville responded

Kelly, thank you, we appreciate you sharing your experience at our dealership. We are sorry to hear that your son's car was totaled but happy that he was able to find a replacement. We will pass on your comments to Nelson. Thank you for recommending Nelson! Have a great day!

November 16, 2024

All went fine. As long as I receive my coupons I will continue to return. More

by MARLYSDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Nov 19, 2024 -

Walser Nissan Burnsville responded

Marlysdel, we really appreciate your feedback!

November 14, 2024

I could give them five stars but their sales staff does not deserve it. I have been a customer for 28 years and they still low ball me on my vehicle trade in after the car has been serviced, according to More

by a.j.rosen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All service personnel are great.
Nov 18, 2024 -

Walser Nissan Burnsville responded

Aaron, Thank You so much for your time on the phone. Again, I am sorry that you have not received clear communication on the value of your vehicle in the past. In an effort to try and improve I would appreciate any documentation that you can send me regarding the values you have been given in the past. My email is jloechler@walser.com. Thank you again for continuing to service with us. Jason Loechler, General Manager

November 14, 2024

Walter Nissan Burnsville exceeded expectations in my last service. Thanks again for always following through. More

by JACKIE.SONNEK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 18, 2024 -

Walser Nissan Burnsville responded

Jackie, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for your kind comments and loyalty through the years. Have a wonderful day!

November 13, 2024

Did a nice job on changing my oil, but didn't fixed the issue with my forward collision warning. They said it was taken care of , but when I tested it when I got home it was still not functioning. More

by alcjohn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember, but he was new
Nov 18, 2024 -

Walser Nissan Burnsville responded

Hi Alcjohn2 thank you for taking the time to leave us your honest feedback. Your Service Advisor will be reaching out to soon, if not already. We apologize for any inconvenience this may have caused you. We take great pride in our satisfied customers. Thank you for giving us another opportunity to earn your satisfaction.

November 12, 2024

I scheduled an appointment via their automated system. When I arrived, I had to give the Service Rep my list of things I needed checked. I was charged $220.40 for items that should have only taken one hou More

by WFILIPEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Cassada
Nov 14, 2024 -

Walser Nissan Burnsville responded

Hi Wendy, I hope you're having a great day! I wanted to update you on the service we performed on your vehicle. We checked out a few things: the engine was sounding louder than usual, there was a leak at the front engine area, and there was a squeaking noise when driving over bumps. We also looked into your request to check the transmission fluid level. We only charged for two of the diagnoses. Our technician tightened the oil filter and cleaned up the area to address the leak from the oil filter. We did notice some other leaks, but don't worry, the time spent on the repair and cleaning was covered under the initial diagnosis charge. For the noise concern, we test drove the vehicle and examined some steering and suspension components, as well as the exhaust and engine for any unusual sounds. We're confident that the charges reflect the time and effort our technician spent on your vehicle. Regarding the shop supplies, it's a standard practice and is based on a percentage of labor capped at $54.99. This fee helps cover essential supplies like rags, degreasers, gloves, and any small items used during the service. If you have any further questions or if there's anything else we can do for you, please feel free to reach out to our Service Manager, Eric Olsen, at 952-898-7361 or eolsen@walser.com. We're here to help!

November 12, 2024

Very easy process from start to finish. We enjoyed our experience at Walser Nissan Burnsville and our new vehicle More

by JOSHUATKOCH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Gordon
Nov 14, 2024 -

Walser Nissan Burnsville responded

Joshua, Thank you for the great review. We are happy you enjoyed your buying experience with us! Have a great day!

November 11, 2024

The salesperson was very professional and knowledgeable. Friendly and listened. However, the sales manager was a complete opposite. We opted to not take any extended warranties and would not accept “no “ as More

by Parris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ben Miller
Nov 13, 2024 -

Walser Nissan Burnsville responded

We are so happy to hear that we had the right vehicle for you and that Ben took such great care of you through the process.  We are very sorry to hear that your interaction also contained a negative experience.  We would like to hear more about it as we want to make sure we are doing are customers the service of knowing what protections are available without giving them a negative experience.  Please give our General Manager, Jason Loechler, a call so that he can get all the details and help us improve in the future.  His number is 612-221-3383”

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