Walser Nissan Burnsville

We purchased a 2017 Nissan Pathfinder on October 18, 2025. The salesman named Josh Hernandez we worked with was excellent. He even acknowledged the vehicle was way out of alignment and got it approved 2025. The salesman named Josh Hernandez we worked with was excellent. He even acknowledged the vehicle was way out of alignment and got it approved to be fixed a week later. However, he moved on to a different department and we were left dealing with the sales manager (Jim? Joe?). We've had several more issues with the vehicle since purchase and the sales manager was not very helpful. Issues that should have been addressed before they put the vehicle on the lot for sale. He approved one small item to be fixed (stripped lugnets that Sams Club tire shop informed me about) but would not approve a broken 4x4 switch which I was told before even coming down to the dealership that the entire transmission was in working order. We can't put the vehicle into Lock mode. He would not approve broken lighting on the interior. And most disappointing the alternator failed on December 9th, less than two months (1000 miles) since purchase. The guy was pretty short with me on the phone yesterday and refused to help with the cost to replace it. I paid three diagnostic fees ($348) at their service shop today and took the vehicle to a mechanic friend to do the repairs. I told the sales manager I won't be back to purchase any more vehicles. He didn't seem to care. So much for an excellent exciting purchase my wife and I had with Josh to now having to deal with a manager who didn't seem to care at all about us. My advice to a buyer is to spend several hours going over every detail of the vehicle. Don't assume everything is in working order. We learned the hard way. More

Sativa Moon is the GOAT. Best experience I’ve had buying a car. Excellent communicator, incredibly knowledgeable, and made the entire process enjoyable and stress free. Answe Best experience I’ve had buying a car. Excellent communicator, incredibly knowledgeable, and made the entire process enjoyable and stress free. Answered all my questions and I never felt any sales pressure. I’ll be buying my next car from Sativa as well. More

Ben was awesome! I just need to get reimbursed the $8 postage for the part I sent back, sorry to nickel and dime ya but didn’t feel real good about the value of my tr I just need to get reimbursed the $8 postage for the part I sent back, sorry to nickel and dime ya but didn’t feel real good about the value of my trade either. But in the end everybody is happy, I like my new used. Thank you Ben! More

Anthony was very patient and understanding my situation, communication was excellent throughout the process. I would recommend understanding its a no negotiated price[bad and good] and easy financing helpfu communication was excellent throughout the process. I would recommend understanding its a no negotiated price[bad and good] and easy financing helpful with CapitalOne pre-qualifiying More

Sales rep was good to work with. Anthony Pitts. When I got home and worked on resetting trip A odometer, I discovered that the vehicle has 700 miles on it already on Trip B. That was Anthony Pitts. When I got home and worked on resetting trip A odometer, I discovered that the vehicle has 700 miles on it already on Trip B. That was very disappointing. More

I worked with Ian Finkel. He did a great job of explaining the vehicle operation and other details of the purchase. I feel confident in my purchase due to working with Ian. He did a great job of explaining the vehicle operation and other details of the purchase. I feel confident in my purchase due to working with Ian. More

Bought a 2025 Nissan Armada. Very nice truck. Sales team Khadar and Ben M. helped me find the exact options and color I wanted. Very nice truck. Sales team Khadar and Ben M. helped me find the exact options and color I wanted. More

Salesman was very knowledgeable and helpful. Great experience except for the dealership and all managers trying to shove GAP insurance down our throats Great experience except for the dealership and all managers trying to shove GAP insurance down our throats More

They were very knowledgeable about vehicles answer all my questions promptly. Do not pressure me for things.I didn't want a very pleasant experience questions promptly. Do not pressure me for things.I didn't want a very pleasant experience More

Very informative and answered all the questions I had, would definitely go here for more. would definitely go here for more. More