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Walser Hyundai - Service Center

Brooklyn Park, MN

4.5
947 Reviews

947 Reviews of Walser Hyundai - Service Center

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August 24, 2017

Service for oil change Pleased for all points check on car and the oil change. They make sure all is well. Its my go to Dealer for service. thx More

by Audrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
Sep 11, 2017 -

Walser Hyundai responded

We are happy to hear that we are your go to dealership for your service needs!

August 24, 2017

Great service The service personal are great and do an excellent job. Never have I been forced into unnecessary maintenance but they take care in explaining potent More

by Tom- Santfr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shan Manning
Sep 11, 2017 -

Walser Hyundai responded

We appreciate your kind words! It's great that you have enjoyed working with our Service Department, more specifically Shawn our Service Manager!

March 08, 2017

Great place I had an amazing service from Chase Blowers who was my agent and his manager were so helpful when i was leasing my car. On a scale of 1 to 10 i give t More

by Gil123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase blowers and Courtney
Mar 27, 2017 -

Walser Hyundai responded

We are thrilled to hear that Chase provided you with great service during the leasing process! Thank you for leaving us a 5 star review!

August 06, 2016

Zero customer care. I did not feel valued as a customer. Filled with alot of arrogance. False promises. No audacity to apologise despite being at fault. After much deli More

by Coupe21
Recommend Dealer
No
Employees Worked With
Nand Mehra
Aug 13, 2016 -

Walser Hyundai responded

We sincerely apologize that your experience with us was not up to our usual standards! Please let us know how we can help you further.

October 20, 2015

The staff are great but cars are not. I have purchased two cars through this dealership brand new, an Elantra Touring and Tuscon. After I upgraded to my current car (Tuscon), I was told th More

by reviewnotsatisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service members
Jan 26, 2021 -

Walser Hyundai responded

We appreciate the feedback on your recent experience and would like to apologize for any miscommunication that occurred. Customer care is very important to us, and we would like to speak with you directly. Please contact our General Manager, Andy Swanson (aswanson@walser.com) at your convenience. We look forward to speaking with you soon.

June 30, 2012

I LOVE this dealership! Everyone is so customer service driven that it does not matter who you work with they all are so helpful! Best pricing, most honest, highest level of customer satisfaction! You will More

by gljewell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Shane
October 27, 2011

Dropped my car off around 10:30am and they said they Dropped my car off around 10:30am and they said they would call me in a few hours. The guy who checked me in, I think his name was Tyler had NO idea More

by john.j.hill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn, Tyler? Tyler I think (they guy behind shawn) was the clueless one
Jan 26, 2021 -

Walser Hyundai responded

Thank you for the feedback on your recent experience here. We are sorry to hear that your visit with our Service Department did not meet your expectations. We take customer feedback seriously and will use this to continue improving our processes. Please feel free to contact our General Manager, Andy Swanson (aswanson@walser.com) with any additional comments or concerns. Thank you.

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