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Walser Hyundai - Service Center

Brooklyn Park, MN

4.6
811 Reviews

811 Reviews of Walser Hyundai - Service Center

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August 30, 2017

On Time My rating of this dealership pretty much describes how my service was completed. I was greeted immediately upon arrival and given a time when the ser More

by Denny9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown name
Sep 11, 2017 -

Walser Hyundai responded

It's wonderful that you had a 5 star experience while working with our Service Department and that you're very happy with everything!

August 28, 2017

Two recalls were serviced. Fast, friendly and knowledgeable. I had two recalls serviced. The service team was fast, friendly and knowledgeable. They explained the work that needed to be done and finished early! More

by Holli H.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 11, 2017 -

Walser Hyundai responded

Thank you for the 5 star review! We're happy that the service team took the time to explain to you all the service that was needed an that they even finished early!

August 26, 2017

routine service and manufacturer recall. As always, I had a great experience at Walser Hyundai. The shuttle driver was very pleasant. I will only take My Santa Fe to this dealership for servi More

by Sharon K. Nelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, don't remember names.
Sep 11, 2017 -

Walser Hyundai responded

Thank you for choosing Walser Hyundai for your service needs, Sharon! we are happy to hear that you always have a great experience!

August 25, 2017

Excellent I scheduled my oil change at the wrong location. They were able to fit me in. Excellent service! I will be back for other services. More

by Darla474
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike West
Sep 11, 2017 -

Walser Hyundai responded

We hope to get the chance to help you again in the future! Thank you for taking the time to leave us a great review!

August 24, 2017

Great service The service personal are great and do an excellent job. Never have I been forced into unnecessary maintenance but they take care in explaining potent More

by Tom- Santfr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shan Manning
Sep 11, 2017 -

Walser Hyundai responded

We appreciate your kind words! It's great that you have enjoyed working with our Service Department, more specifically Shawn our Service Manager!

August 23, 2017

Service for oil change Pleased for all points check on car and the oil change. They make sure all is well. Its my go to Dealer for service. thx More

by Audrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know
Sep 11, 2017 -

Walser Hyundai responded

We are happy to hear that we are your go to dealership for your service needs!

March 08, 2017

Great place I had an amazing service from Chase Blowers who was my agent and his manager were so helpful when i was leasing my car. On a scale of 1 to 10 i give t More

by Gil123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase blowers and Courtney
Mar 27, 2017 -

Walser Hyundai responded

We are thrilled to hear that Chase provided you with great service during the leasing process! Thank you for leaving us a 5 star review!

August 06, 2016

Zero customer care. I did not feel valued as a customer. Filled with alot of arrogance. False promises. No audacity to apologise despite being at fault. After much deli More

by Coupe21
Recommend Dealer
No
Employees Worked With
Nand Mehra
Aug 13, 2016 -

Walser Hyundai responded

We sincerely apologize that your experience with us was not up to our usual standards! Please let us know how we can help you further.

October 20, 2015

The staff are great but cars are not. I have purchased two cars through this dealership brand new, an Elantra Touring and Tuscon. After I upgraded to my current car (Tuscon), I was told th More

by reviewnotsatisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service members
Jan 26, 2021 -

Walser Hyundai responded

We appreciate the feedback on your recent experience and would like to apologize for any miscommunication that occurred. Customer care is very important to us, and we would like to speak with you directly. Please contact our General Manager, Andy Swanson (aswanson@walser.com) at your convenience. We look forward to speaking with you soon.

June 30, 2012

I LOVE this dealership! Everyone is so customer service driven that it does not matter who you work with they all are so helpful! Best pricing, most honest, highest level of customer satisfaction! You will More

by gljewell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan, Shane
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