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Walser Hyundai - Service Center

Brooklyn Park, MN

4.6
807 Reviews

807 Reviews of Walser Hyundai - Service Center

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November 14, 2017

Excellent Service as always. N/a. This is as much as you are getting. I do not feel like writing a review. I feel I was forced into having this service done with the seve More

by charlie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike and can't remember the gentleman who checked me in and also the shuttle driver to and fro
Nov 21, 2017 -

Walser Hyundai responded

Charlie – We are truly sorry our communications were not respectful of your space. It’s our goal to keep customers informed of relevant information regarding their vehicles. Please contact us so we can better determine a level of communication that fits your needs. Thank you. – Brycen Eberwein, General Manager (763-592-8700).

November 09, 2017

Service makes it easy to return. Our service rep got our vehicle right in even though our appointment was apparently "eaten" by the computer. Excellent service at a very reasonable pr More

by Charles W Behling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recall service rep's name
Nov 10, 2017 -

Walser Hyundai responded

We're so glad you had an experience worthy of 5 stars, Charles! Thanks for taking the time to share your feedback. We truly appreciate your business!

November 07, 2017

Great Service Team! We purchased our 2006 Sonata from this dealership and always bring our car in for all service: oil changes, tire rotation, etc. We are always happy w More

by James E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember names unfortunately :(
Nov 08, 2017 -

Walser Hyundai responded

That's wonderful to hear, James! Thanks for the 5 star review and for choosing Walser!

November 05, 2017

Waiting area needs updating. Waiting area needs updating especially for long waiting times. Chairs that are more comfortable and food and beverage choices that can be easily acces More

by Cal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember
Nov 06, 2017 -

Walser Hyundai responded

Cal – We are sorry to hear your experience with us was not worthy of 5 stars. We strive to keep our wait times short and our waiting areas as comfortable as possible. Your feedback will help us improve, and we’d love another opportunity to show you that. Please let us know if there’s anything else we can do to assist you.

November 04, 2017

Helpful, knowledgeable and timely It was a great experience even though I wasn’t there for the best reason. They were efficient, friendly and very helpful. The service center was cle More

by Mwarren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken
Nov 06, 2017 -

Walser Hyundai responded

Thanks for your review, Mwarren. We're glad we could be of service even during unfortunate circumstances. Thank you for choosing Walser Hyundai!

November 01, 2017

Happy Customer Service advisor Michael was very personable & helpful. Service was performed promptly, cleanly, & at a reasonable cost. Satisfied & happy! I'll be co More

by Marv429
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael (service advisor)
Nov 02, 2017 -

Walser Hyundai responded

That's awesome, Marv429! Please let us know if there's anything else we can do to help. Thanks!

November 01, 2017

Excellent, efficient and professional There is a reason that I choose to use the Walser Hyundai dealership in Brooklyn Park even though it is out of my way. There are other closer choices More

by rj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dayna Landgrebe
Nov 02, 2017 -

Walser Hyundai responded

We are so glad you go the extra mile (literally!) for Walser Hyundai. It's our pleasure to give you the best in customer service, and we look forward to seeing you again, rj!

October 31, 2017

Santa Fe Service Always great to deal with everyone. Everyone is so friendly and happy to help. We will definitely be back for all our service needs. All the adviso More

by Brinda81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn, Mike, Trish, and Ken
Nov 02, 2017 -

Walser Hyundai responded

That's wonderful to hear, Brinda81! We're glad to know we'll see you again!

October 21, 2017

Pleasantly Surprised Had 4 outstanding recalls that needed to be dealt with, so scheduled a routine oil change and tire rotation simultaneously. Arrived at 7:15 a.m. Was More

by MommaB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael?
Oct 25, 2017 -

Walser Hyundai responded

We greatly appreciate your feedback, MommaB! We always strive to deliver exactly what we promise or better. We respect our customers' time, and we're happy to hear your service was taken care of promptly. Thank you for your review!

October 14, 2017

recall on hood latch The people were friendly. The work was done in a timely manner. I don' really know exactly what was done with the latch. Assumed the multi inspect More

by Janet Widmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
michael west
Oct 16, 2017 -

Walser Hyundai responded

It's great that we completed the work on your car in a time;y manner! Thank you for taking the time to leave us a 5 star review, Janet!

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