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Walser Hyundai - Service Center

Brooklyn Park, MN

4.5
996 Reviews

996 Reviews of Walser Hyundai - Service Center

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December 01, 2024

My very first experience was absolutely terrible until Moses K. took over my service communications. Since then, I am able to call him even for a simple oil change to schedule. He is personable and profes More

by LT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses K.
November 29, 2024

All went well! Was able to get in at my appointment time. The waiting area is comfortable but the coffee is not very good. More

by maapete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

Great service as always. I was well informed through out the entire process. Service was speedy and efficient. More

by latreesesweeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moses
November 25, 2024

Moses was fantastic and took very good care of me and my vehicle. Great communication. Thanks!! More

by GARTH96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moses
November 24, 2024

Your staff at Walser Hyundai in Brooklyn Park hid major transmission work done by your Recon center prior to selling me the vehicle. Work was not reported to Carfax. I was told your sales team knew nothing More

by sunshine61188
Service Communication
Recommend Dealer
No
Employees Worked With
Erikka- sales manager. John- salesman
November 23, 2024

We had great service. Very helpful looking at vehicles and all the way to the final purchase. More

by gretchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Glirbas
November 22, 2024

The service tech was timely, courteous, knowledgeable and very thorough. Great doing business with you. More

by garinpm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

excellent staff - on time and vehicle completed on time. Vehicle was washed and returned very lean. More

by Michael P Haider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rhett Dressel and Kellie
November 20, 2024

Great service dept EXCEPT I found it very difficult to get a live human on the phone when acutely needed. More

by sntravel60
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
na
November 19, 2024

Friendly intake person and he explained everything to me regarding my oil change and my tires. More

by kathymorson18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
4.0
This rating includes all reviews, with more weight given to recent reviews.