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Walser Hyundai - Service Center

Brooklyn Park, MN

4.5
1,086 Reviews

1,086 Reviews of Walser Hyundai - Service Center

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May 01, 2025

Always provide an excellent customer experience. They are very friendly, courteous and professional. Excellent service from Troy. I've noticed that a few people are not longer in the service departm More

by janava2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

Great service from Troy and repair shop was completed on time. Appreciate the professional service. More

by TomB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy in Service
April 27, 2025

They are very kind and courteous but my only complaint is that oil changes are getting too expensive- just my oil change was $120. I have to look for a cheaper oil change More

by dcbrotz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Service Department was excellent. Had to have it in twice within week for major warranty repair. The communication , listening and timeliness of their work was really superb. I unders More

by pkane027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby Dorau
April 25, 2025

Oil leaked onto our garage floor after getting it changed, oil light came on, and we had to tow our Tucson back to the dealer. No compensation was offered. So this review is also related to our las More

by mbwall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Antes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Service center seems to be going through a change in service advisors after a couple people quit. I've noticed a lack of experience in new people and no follow up with my repairs. After being told they More

by ebertjee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Great customer service. Quick efficient, professional service. The mechanics did a phenomenal job, they deserve raises for thier hard technical work. More

by aljo0603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : mechanics
April 18, 2025

Have had 3 Hyundai cars. I bought them all at Walser Hyundai in Brooklyn Park. A great dealership with outstanding staff More

by vicki.cohrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

Good customer service and car was fixed and washed, car was dropped off and completed on time More

by karen4mars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

Everything was just fine. I didn't expect such good service and was also surprised to get the discount you gave me as well. Your facility was so clean and the speed with which More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember anyones names. sorry
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