Walser Hyundai Brooklyn Park - Service Center

I’m very happy with the service I got. Arianna was very helpful and kind. Arianna was very helpful and kind. More

Beautiful facility and decent response when I drove up. Appointment was for the 3rd seat latch, not latching and making a vibration noise, along with an oil change. I was told to allow 2 hours. After an Appointment was for the 3rd seat latch, not latching and making a vibration noise, along with an oil change. I was told to allow 2 hours. After an hour and a half, I was told that more time would be needed to figure out the latch situation, allow though there was a $165.00 charged to warranty for looking into the latch?? Also confused as to when oil changes started costing $115.00. Although a convenient location, I'm not sure I would return to this dealership. It was also quite interesting to watch everyone eating non-stop at their desk-a bit tacky and you would wonder why there is not a lunch area provided. More

SLOW, poor loaner service. For the first week they had my 2 year old Sante Fe for warranty work, I got no loaner at all. The second week I got a sedan. Going into the 3rd week For the first week they had my 2 year old Sante Fe for warranty work, I got no loaner at all. The second week I got a sedan. Going into the 3rd week with no suv available. I need an suv to run my business. More

Excellent help. Efficient, kind, respectful of my time and money. Offered transportation home and back when service was going to take a bit longer than anticipated. Efficient, kind, respectful of my time and money. Offered transportation home and back when service was going to take a bit longer than anticipated. More

Service was good and timely. My first service was at a different dealership that had a business center for me to work and they also did a quick vacuum on the inside of my car-ni My first service was at a different dealership that had a business center for me to work and they also did a quick vacuum on the inside of my car-nice perks that i missed in Coon Rapids. Customer service was quick and friendly though! More

Great people. The oil change did take longer than expected but all is good. Had a great cappuccino wile I waited. The oil change did take longer than expected but all is good. Had a great cappuccino wile I waited. More

I brought my Santa Fe in for recall work and alignment. They didn’t fix my alignment and told me I had to spend $3000 plus to fix the rack and pinion. I took it to Heartland and they realigned it for $60 They didn’t fix my alignment and told me I had to spend $3000 plus to fix the rack and pinion. I took it to Heartland and they realigned it for $60 less and actually fixed it. More

Everything went well! In and out of the service department very quickly! Was great to hear the technician while he was checking things out. In and out of the service department very quickly! Was great to hear the technician while he was checking things out. More

Very friendly and helpful gal at point of entry. She was very knowledgeable of my car. She was very knowledgeable of my car. More

The oil plug was not tightened and oil was leaking out. I missed a very important appointment because my car could not be driven. I have lost all faith in work done at the dealer. I wonder if it was done I missed a very important appointment because my car could not be driven. I have lost all faith in work done at the dealer. I wonder if it was done on purpose because I am on the free oil change for life plan and you are not making as much money on me as you would like to. More