Walser Hyundai Brooklyn Park - Service Center

The staff is incredibly helpful and kind! They are great at communicating and service was speedy. 10/10 definitely recommend here if you want transparent estimates and work done by people tha They are great at communicating and service was speedy. 10/10 definitely recommend here if you want transparent estimates and work done by people that will take care of you! More

2 times could not fix Problem should have called Hyundai corporate to try to figured out corporate to try to figured out More

Everyone was helpful and knowledgeable they asked the right questions and cared about me and my vehicle right questions and cared about me and my vehicle More

Communication and follow through were non-existent until I made a huge fuss. Even after expressing my frustration to the service mgr there was no acknowledgement or apology until I contacted the GM. I made a huge fuss. Even after expressing my frustration to the service mgr there was no acknowledgement or apology until I contacted the GM. More

People were very nice & helpful. They called me a Uber so I don’t have to wait there. They gave me the detail inspection video. Excellent service! They called me a Uber so I don’t have to wait there. They gave me the detail inspection video. Excellent service! More

I am satisfied with the level of service at this dealership. Will continue to use them. dealership. Will continue to use them. More

The service tech I worked with was super helpful and communicative throughout the entire process, but I had to bring my car in three times for the same issue as it only got partially resolved the first communicative throughout the entire process, but I had to bring my car in three times for the same issue as it only got partially resolved the first time. Was able to get in quickly for the initial appointment, second diagnostic appointment, and then third appointment when the needed parts came in for the second cause of the same issue. Less than two weeks all told and was only without my car for two days during that period. More

Love the fact that warranty issues are really covered! The flow of information regarding car status is wonderful. The flow of information regarding car status is wonderful. More

Prompt, answered my questions, showed me the work done and everyone I saw looked like they enjoyed working there and everyone I saw looked like they enjoyed working there More

My car was supposed to be in the dealership for 1-2 hours, after I was sent home in an Uber, I was updated that my car would go to a different dealership for repairs. I tried getting contact multiple t hours, after I was sent home in an Uber, I was updated that my car would go to a different dealership for repairs. I tried getting contact multiple times and the first time Paola promised she’d call me back and never did. And when I tried calling a week later, the same thing happened. But what truly annoyed with my service is that when my car was finished I was expected to pay $200 deductible meaning that my warranty was practically useless. I understand that it was outsourced to a different dealership, but if I was expected to pay, you would think that the employees there would give you a heads up at a misleading “warranty”. More