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Walser Honda - Service Center

Burnsville, MN

4.7
2,128 Reviews

2,128 Reviews of Walser Honda - Service Center

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September 04, 2024

Always provide great, trustworthy and honest service. Provide explanation of maintenance and answer any questions. Service members always friendly and helpful. I have been going to Honda for over 10 year More

by CHUPACABRA331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
September 02, 2024

Great customer service at the Service Department. Kyle Antes was fantastic! The wait for longer than expected due to staffing. More

by Brian
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2024

Best in class service. Unmatched customer service from drive-in to drive-out. Also a significant improvement to initial maintenance schedule. More

by IBUKUNADEGBULU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2024

Excellent service from beginning to end. The staff took care of me, my car and when the service needed to take longer than a day, they got me in a rental and back home. Unlike other dealer More

by smaug777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob
September 01, 2024

Team was excellent - the positive attitude, proactive communication, and sense of urgency was second to none More

by MCOYNE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

received well, explained the car situation and recommendations were good. I like the car inspection video shared too.. and a good lounge to work while I wait! More

by aravind.bonu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin
August 31, 2024

Ben was so helpful, courteous and professional as well as friendly. Really appreciated how timely and efficient my service was. More

by AUTUMNFIRE1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin
August 31, 2024

Ben was awesome to me when my van had an engine issue and needed immediate attention. He was helpful, honest in his assessment and gave options for next steps. I was thrilled with how he served me. More

by HOLIENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
August 31, 2024

Arrived 5mins before my appt time for a simple oil change. Waited a little over 2hrs to get it done -it wasn’t until I went up to the service advisor to inquire about the status of my car when he told More

by VUEFERRY2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Antes
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Fast & very courteous service. Clearly explained the optional service options. Would highly recommend Walser Service. More

by JOHNE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic
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