Walser Honda - Service Center

I was very pleased they got me in quickly. The repair was efficient and not as significant as I had feared. The repair was efficient and not as significant as I had feared. More

Very enjoyable waiting room. Friendly staff and also very efficient. Understandable diagnostic review Thank you! Friendly staff and also very efficient. Understandable diagnostic review Thank you! More

Customer service was good! Service was fast. Customer rep was smart and kind. That’s all. Service was fast. Customer rep was smart and kind. That’s all. More

They have always strived to listen to what I have to say and complete my requests in a timely manner and complete my requests in a timely manner More

The waiting room was amazing! The service representative was very friendly. I would definitely recommend this dealership. The service representative was very friendly. I would definitely recommend this dealership. More

Did take a while but they were working hard due to systems being down and very friendly and apologetic systems being down and very friendly and apologetic More

The service was performed promptly. Customer service and communication was great. This survey is the most unpleasant part of the process. Customer service and communication was great. This survey is the most unpleasant part of the process. More

Jusin gave me the red carpet treatment and made sure I was well taken care of. Only complaint I had was waiting to be acknowledge when I first walked in. It was busy but with all the staff that was the was well taken care of. Only complaint I had was waiting to be acknowledge when I first walked in. It was busy but with all the staff that was there, it seems like someone could at least acknowledge my presence. More

I’ll give you a rating but not a review. This is just me talking to Siri and Siri writing this stuff so that you have words. This is just me talking to Siri and Siri writing this stuff so that you have words. More

Lack of communication and service were sub par at best. Bought a truck that was traded in to them and they have had it longer than I have owned it fixing a few issues that would only take an hour to fix on Bought a truck that was traded in to them and they have had it longer than I have owned it fixing a few issues that would only take an hour to fix once they have the parts. They had it over a week after I had an appointment to drop it off and they hadn't even looked at it yet! I had to drive there 45 minutes from my house to talk to them in person to get any answers and light a fire under them to get things going. No apology or word from Damion (sales) or Bill (assistant service manager) for their lack of communication! Worst vehicle buying experience I have ever had! Only plus was Neng and Jim who got me the answers I needed and got the fixes underway. More