Walser Honda - Service Center

Unfortunately my vehicle was broken into during a service call and the dealership didn't care. I called the police and the Walser Owner would not provide Insurance information for the dealership. My vehicle, call and the dealership didn't care. I called the police and the Walser Owner would not provide Insurance information for the dealership. My vehicle, which I purchased at Walser, was completely ransacked and items were stolen. The service person returned it to me with no explanation, he simply said I'm sorry. Customer service did not care and had no answers. The police later told me that multiple cars were broken into. The dealership could have cared less! I will NEVER buy a car or service my Honda at this dealership again. More

I was pleased with the explanations of the problems on the car. They also worked a oil change on the the car we brought along to avoid waiting. the car. They also worked a oil change on the the car we brought along to avoid waiting. More

They were able to find the problem right away and resolved it within a day. They were courteous and friendly - the tech who phoned me explained the issue, outlined how they’d fix it and provided the resolved it within a day. They were courteous and friendly - the tech who phoned me explained the issue, outlined how they’d fix it and provided the cost of the repair. Very happy I went to the Walser dealership to get help. They were fantastic! More

Everyone in the Service department is friendly, polite and keeps you notified what's going on. and keeps you notified what's going on. More

I needed a last minute appointment. I am from out of town. They got me an appointment along with courtesy rides to and from the dealership. Very much appreciated! I am from out of town. They got me an appointment along with courtesy rides to and from the dealership. Very much appreciated! More

The guys at the Honda service center have been very useful when I’ve taken my car in for service. They are knowledgeable and have answered any of my questions and have been very friendly. useful when I’ve taken my car in for service. They are knowledgeable and have answered any of my questions and have been very friendly. More

Infinitely superior to my experience at Luther Richfield / Bloomington Honda . . . glad the dream of a one-stop-Apple-store-genius-bar style experience is still alive and well, when it comes to servicing ou / Bloomington Honda . . . glad the dream of a one-stop-Apple-store-genius-bar style experience is still alive and well, when it comes to servicing our vehicle. More

Even though they are clearly short staffed, they took their time to go thru my car and do things correctly. An oil change and tired rotation will having you waiting for 2hrs give or take a few minutes, their time to go thru my car and do things correctly. An oil change and tired rotation will having you waiting for 2hrs give or take a few minutes, but it will be done right. More

I have always been happy with Burnsville Honda. They did the repair, which was under warrantee in the estimated time they had told me. The only issue I had was in receiving a ride to the Burnsvil They did the repair, which was under warrantee in the estimated time they had told me. The only issue I had was in receiving a ride to the Burnsville Center. I was 15 minutes late in meeting my walking group. Because my car is smarter than I am they are always patient and helpful in getting me to the desired settings. More

The service writer was very informative and so very nice! Car was ready in no time! Car was ready in no time! More