Walser Honda - Service Center

Walser Honda in Burnsville is the best. The service people are honest and extremely helpful. I would definitely recommend this dealership! The service people are honest and extremely helpful. I would definitely recommend this dealership! More

Purchased a used car two months ago and came with a complementary 3 month 3k mile warranty. I love the car but noticed an issue with the torque convertor/transmission and called the dealer to diagnose complementary 3 month 3k mile warranty. I love the car but noticed an issue with the torque convertor/transmission and called the dealer to diagnose and confirm. First point of contact was Skyler in the Service department who reached out to Dan who was a Sales manager, both were excellent and collaborated to expedite and schedule an appointment at a different Walser location that was a better fit for my vehicle. The Service Writer that assisted me was also named Dan, and he too communicated extremely well, was very personable, and got my vehicle back to me same day with warranty covering majority of the cost. Great Job Team Walser! More

worked with Ben. He was great. Love the communication and video to capture the summary of issue and work remotely. Great experience. Needed to keep my car but fit He was great. Love the communication and video to capture the summary of issue and work remotely. Great experience. Needed to keep my car but fit me into a loaner to make my experience seemless More

Was early for appt. Got me right in, told me about when the car should be done, kept me informed. Got me right in, told me about when the car should be done, kept me informed. More

Fast and with great service! Plus the coffee isn't to bad as well! Thanks guys! Plus the coffee isn't to bad as well! Thanks guys! More

Ben was very friendly and helpful. It was a great experience. I appreciate how clean the service center is. It was a great experience. I appreciate how clean the service center is. More

Service was thorough and competent. Advice was thorough and competent. The price for optional service was est. 4 times what I will have to pay from a private garage. Advice was thorough and competent. The price for optional service was est. 4 times what I will have to pay from a private garage. More

Frustrating experience this time around. Asked to have tire pressure checked and next thing I knew I was paying for a tire rotation. Was charged for the oil change even though I had free oil Asked to have tire pressure checked and next thing I knew I was paying for a tire rotation. Was charged for the oil change even though I had free oil changes for life. Was admonished for not having said anything ahead of time despite the fact that I didn't know what I was being charged for until the card was run. More

As usual, everyone was very professional and took great care of my problem. The coffee could use some work!! care of my problem. The coffee could use some work!! More

Great service! It was quicker than expected and very polite staff helped me throughout the process. I appreciated their help. It was quicker than expected and very polite staff helped me throughout the process. I appreciated their help. More